Beware of Comcast Business Service

Changed from Qwest to Comcast in May last year after being told by a comcast rep that they did business phone service.  I learned in July that they were not doing business phone service yet and that I was no longer a business phone listing.  I was switched to a residential service at $20 per month as an additional house phone line.

Along came November.  Finally they had business phone service at concast.  I switched over, got a new cable phone box, got the business internet with the deal and was told the phone companies would be updated right away.

Here we are in June.  Phone calls slowed to a complete halt.  Why?  New phonebooks are out.  In fact, publishers phone books are out and guess who has only a white page listing and that being with his wife's name and the business phone number?  Yep, me.  Dex says they were never updated by concast.  Same goes for the others.  Of course concast is trying to say they made the information available and none of the phone companies acted upon it.  Also, no 411 listing. 

Let's see.  I'm ok - it is the rest of the world that is wrong?  Yeah concast, we ALL buy that.

So, this is escalated to vice presidents etc at concast because I made it clear I am going to sue.  I know of one unrelated business that had the same thing happen to them.  They went out of business over it.  Now, they are considering a lawsuit because of my actions.  Proof this is not an isolated incident, coNcast proves it has no idea how to provide the total package. 

Bottom line, cable companies do one thing right, cable tv.  They are ME-TOOs when it comes to business services.  The only business they know how to serve is their own.  My websites and flyers now proudly carry the explanation of why we aren't listed and will do so until hell freezes over.  Comcast has been told nothing will keep us from warning others.  And I call on businesses, not consumers. 

Avoid cable business phone service no matter what the offer sounds like.  You may be getting less than you expected and certainly more than you bargained for.

watchman, which cable company used you as a class project?

Anyone on this cleaning forum from the Brantford Ontario area. Just sold my house in Hamilton and bought another in Brantford . Will be moving the business up there in august.