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Thank You letter for new customers. |
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trole4us 
Newbie 
Joined: 29/October/2006 Location: Florida Status: Offline Points: 25 |
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 Topic: Thank You letter for new customers.Posted: 16/February/2008 at 9:46pm |
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Hi, im trying to work on "Thank You" letter for my new customers, that i will mail out after every job.
im not that good in writeing letters and stuff like that,
there is anyone who can help me with some idea or give me a copy of his "Thank You" letter.
Thanks,
Tal.
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danmarck82
Carpet Cleaning Specialist 
Joined: 08/February/2004 Status: Offline Points: 618 |
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Posted: 17/February/2008 at 1:10am |
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This is what prints at the bottom of each of my invoices ...But I think it would be good as a stand alone Thank You ...
Thank You! Word of mouth is important to the growth of our business. If you were satisfied with our services, please tell a friend. Please contact us immediately if you are not satisfied for any reason. We will do whatever we can to answer any questions or to correct any problems. |
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trole4us
Newbie
Joined: 29/October/2006 Location: Florida Status: Offline Points: 25 |
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Posted: 17/February/2008 at 8:37am |
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Thank you,
i like the idea... and i will use it.
there is anyone else with more ideas?
Thanks.
Tal.
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MR. STEAMER
True Patriot 
Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
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Posted: 17/February/2008 at 9:27am |
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just write a professional thank you... it doesn't have to be long. your contact data base most likely will have some templates.. I use ACT by sage , here is one of there templates... nice and simple. I fill in the blanks and do a mail merge.
February 17, 2008 <Contact> <Company> <Business Line 1> <Business Line 2> <Business City>, <Business State> <Business Postal Code> Dear <Salutation>: I wanted to write and thank you again for choosing <MY:Company> for your [your industry or service] needs. It’s working with people like you that make this business worthwhile. We work hard to ensure your satisfaction and value the trust you have placed in our company. I wish you success and hope that <MY:Company> can service your [your industry or service] needs in the future. Sincerely, <MY:Contact> <MY:Title> <MY:Company> |
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Soil Lint Green
Carpet Cleaning Specialist
Joined: 30/December/2007 Location: Oregon Status: Offline Points: 551 |
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Posted: 17/February/2008 at 12:36pm |
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Thank you for supporting small business in choosing me to service your cleaning needs. I thank you and more importantly my family thanks you. If you were pleased with what I did for you, could you mention it to a neighbor, family member or friend? It is the trusted word of nice people like yourself that has kept my family fed. I have included a few business cards that you can give away if you like.
Best wishes from my family to yours, (just a thought and meant to show how grateful and humble you are for the honor of being chosen by them over the big corporate firms) |
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MR. STEAMER
True Patriot
Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
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Posted: 17/February/2008 at 4:58pm |
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it's better to look corporate with a personal touch...
than
to look mom and pop trying to act corporate
IMO
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danmarck82
Carpet Cleaning Specialist
Joined: 08/February/2004 Status: Offline Points: 618 |
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Posted: 18/February/2008 at 4:30pm |
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Good advice from both
Edited by danmarck82 - 18/February/2008 at 4:30pm |
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B Rice
Senior Member 
Joined: 25/January/2008 Status: Offline Points: 127 |
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Posted: 18/February/2008 at 7:36pm |
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Thanks for the template...I am in the middle of trying the same thing. I was going to include a magnet and a survey with a stamped and adressed envolope to mail back the survey. How does that sound???
P.S. I was just going to leave it all after I finished each job???
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GreenClean
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Joined: 31/May/2008 Location: Clearwater, FL Status: Offline Points: 5 |
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Posted: 01/June/2008 at 2:03pm |
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We include referral coupons in any mailing to our existing customers. Write your customer's name on the back of the coupons and tell them you will give them $20 off, as a referral credit, on their next cleaning service with you if a new customer redeems one of the coupons. Not only does it help to retain new customers, but it also helps to ensure your existing customer will call you next time since they have these "referral credits."
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nightrider
Marketing Master 
Joined: 12/March/2004 Status: Offline Points: 4666 |
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Posted: 03/June/2008 at 10:21pm |
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GreenClean...............that sounds like something Steamer would do........are you related
Nightrider
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GreenClean
Newbie
Joined: 31/May/2008 Location: Clearwater, FL Status: Offline Points: 5 |
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Posted: 04/June/2008 at 9:58pm |
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Possibly...I never really knew my father, so I'm not ruling anyone out (except those younger than me of course) until the paternity tests come back.... |
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Live Green. Live Clean. Live Healthy.
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duckcountry
Master Carpet Cleaner
Joined: 29/October/2005 Location: USA Status: Offline Points: 1082 |
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Posted: 05/June/2008 at 2:31pm |
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Add to the bottom of every invoice:
For complaints of any kind ask for Luigi or Don Leon. They will assist you in your problems with perception by taking you for long drives in the country to help refresh your memory of how we cleaned the blood from your carpet after that unfortunate incident. Or if you like entering a room at your current height, Don't Worry About It! Family Takes Care Of Family. Rename your company Godfathers Cleanup Service. Helps to send guys in black suits to do your selling door to door. Selling carpet protection takes on a whole new meaning. Edited by duckcountry - 05/June/2008 at 2:36pm |
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Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity?
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Cenmar
Newbie
Joined: 09/July/2008 Status: Offline Points: 3 |
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Posted: 10/July/2008 at 10:40pm |
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I always offer a $25 referral credit too. I would say I get 4 to 5 more jobs a month that way.
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duckcountry
Master Carpet Cleaner
Joined: 29/October/2005 Location: USA Status: Offline Points: 1082 |
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Posted: 11/July/2008 at 2:28pm |
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Gee Cenmar, tell us more about your carpet cleaning company. What methods do you use, where do you operate, how long have you been cleaning?
What did you say was the name of your company? Can we check out the website? You don't mind us asking, right? |
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Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity?
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