Welcome to KleenKuip.com's Professional Carpet Cleaners Discussion Forum!

  
Carpet Cleaning Forum Homepage
Forum Home Forum Home > Carpet Cleaners Discussion > Carpet Cleaners Hangout
  New Posts New Posts RSS Feed - Bad Advice x2
  FAQ FAQ  Forum Search   Events   Register Register  Login Login


Commercial Floor Cleaning Machines

Bad Advice x2

 Post Reply Post Reply Page  12>
Author
Message
splash_$$$_dash View Drop Down
Carpet Cleaning Specialist
Carpet Cleaning Specialist
Avatar

Joined: 07/April/2004
Location: Toronto
Status: Offline
Points: 742
Post Options Post Options   Thanks (0) Thanks(0)   Quote splash_$$$_dash Quote  Post ReplyReply Direct Link To This Post Topic: Bad Advice x2
    Posted: 01/June/2004 at 7:09pm

Ever call a manufacturer and get bad/bogus advice?

(i) Customer bled all over his chair & carpet, I called the experts and they told me to purchase an enzym powder. It did not work!

(ii) Customer spilled red wine all over white dining room chairs I called the expert they told me to purchase another powder, again it did not work.

In both cases I explained in great detail the problem and the equipment I would use to clean.

Problem i and ii occured aobut 5 years apart but in both cases it was the same manufacturer/expert.

Back to Top
Sponsored Links


Back to Top
Adwa View Drop Down
Queen of the Board
Queen of the Board
Avatar

Joined: 05/March/2004
Location: Canada
Status: Offline
Points: 4568
Post Options Post Options   Thanks (0) Thanks(0)   Quote Adwa Quote  Post ReplyReply Direct Link To This Post Posted: 02/June/2004 at 6:34am

Splash

So glad you got rid of that picture you were using, now the Flames I can back up 100%.

There must of been something about that manufactures products that you liked to give them a second chance for advise. Why call a manufacture anyways. Call a distributor who has many different manufacture products on hand that will give you the best product for a certain spot that he knows will work from the feed back of his existing customers.

You and I both know that a stain should come out using the product that is recommended for that situation unless already tampered with, it could be more difficult. Did you take all this into consideration? 

The Following Statements do not Necessarily Reflect the Views of this Forum Network

http://www.kleenkuip.com
Back to Top
MR. STEAMER View Drop Down
True Patriot
True Patriot

Only in the GTA

Joined: 03/March/2004
Location: Canada
Status: Offline
Points: 14544
Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 02/June/2004 at 4:52pm
They don't have a clue....the world is full of mindless drone idiots.....the only job they should be suited for is"CAN I TAKE YOUR ORDER PLEASE"
Back to Top
splash_$$$_dash View Drop Down
Carpet Cleaning Specialist
Carpet Cleaning Specialist
Avatar

Joined: 07/April/2004
Location: Toronto
Status: Offline
Points: 742
Post Options Post Options   Thanks (0) Thanks(0)   Quote splash_$$$_dash Quote  Post ReplyReply Direct Link To This Post Posted: 02/June/2004 at 9:43pm
The manufacturer is the #1 selling product in North America with supposed "experts" on staff ready to answer all your problems so I went direct to the source, the top...some people you get on the phone at a distributor only know what their boss told them or what the catalog says.
Back to Top
Adwa View Drop Down
Queen of the Board
Queen of the Board
Avatar

Joined: 05/March/2004
Location: Canada
Status: Offline
Points: 4568
Post Options Post Options   Thanks (0) Thanks(0)   Quote Adwa Quote  Post ReplyReply Direct Link To This Post Posted: 04/June/2004 at 7:19am

I guess no matter what you say to some people they just won't take your advise or opinion because they have all the answers so why bother complaining.

Just get your questions answered by your fellow carpet cleaners who probably got their advise from a lossy manufacture or  distributor.    

The Following Statements do not Necessarily Reflect the Views of this Forum Network

http://www.kleenkuip.com
Back to Top
doug View Drop Down
King of the One Liners
King of the One Liners

Just My opinion

Joined: 31/January/2004
Status: Offline
Points: 32701
Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 04/June/2004 at 7:24am
Adwa:  You can interpred this anyway you like, but I was referring to people who dash to phone to buy as seen on tv garbage or the people who fall for the same rip off  every time a telephone soilictor calls.  That is who I was referring my comments to. Necessities you have to pay for weather you like or not. Maybe my comments have too many grey areas so people can pounce on them! Guitar
Just My opinion
Back to Top
MR. STEAMER View Drop Down
True Patriot
True Patriot

Only in the GTA

Joined: 03/March/2004
Location: Canada
Status: Offline
Points: 14544
Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 04/June/2004 at 6:44pm
Originally posted by Adwa Adwa wrote:

I guess no matter what you say to some people they just won't take your advise or opinion because they have all the answers so why bother complaining.

Just get your questions answered by your fellow carpet cleaners who probably got their advise from a lossy manufacture or  distributor.    

manufacture or distributor give me advise....I laugh...and Laugh....lmao... they don't know.....I mean they don't REALLY know...it's just what they read on the label
Back to Top
splash_$$$_dash View Drop Down
Carpet Cleaning Specialist
Carpet Cleaning Specialist
Avatar

Joined: 07/April/2004
Location: Toronto
Status: Offline
Points: 742
Post Options Post Options   Thanks (0) Thanks(0)   Quote splash_$$$_dash Quote  Post ReplyReply Direct Link To This Post Posted: 04/June/2004 at 10:18pm
Well I never did call Chemspec again after that  (oops did I say that out loud?)
Back to Top
carpetologist View Drop Down
The Great Hardini
The Great Hardini
Avatar
Hocus Pocus

Joined: 20/January/2004
Location: Canada
Status: Offline
Points: 1712
Post Options Post Options   Thanks (0) Thanks(0)   Quote carpetologist Quote  Post ReplyReply Direct Link To This Post Posted: 05/June/2004 at 3:05pm

Next time you have a pain, ache, a spot or dilemma go to the top.

Call the Carpetologist.

That's why you pay the big bucks. (Only kidding). I do it for free for customers.

Bad advice X2 - 2 + 1 = Carpetologist

Back to Top
LilNiteRidrhood View Drop Down
Master Carpet Cleaner
Master Carpet Cleaner


Joined: 17/March/2004
Location: Antarctica
Status: Offline
Points: 1257
Post Options Post Options   Thanks (0) Thanks(0)   Quote LilNiteRidrhood Quote  Post ReplyReply Direct Link To This Post Posted: 05/June/2004 at 5:10pm

Soap and water LOL.

And let me ask you  Splash are you suure you supplied enough info?

Are you expecting all stains to come out, even after you and the householder have used all your magic tricks?

 

Back to Top
doug View Drop Down
King of the One Liners
King of the One Liners

Just My opinion

Joined: 31/January/2004
Status: Offline
Points: 32701
Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 05/June/2004 at 5:49pm
You know I have been reading and reading and I am confused.  First of all the person can only answer the question they are being asked.  You do not know for sure what the homeowner used they will not be truthful.  Were you sure of the fabric , did the person on the other end of the phone know all the details?  First of all I would have pitched the chair and possible the carpet depending on the amount of blood.  With the wine how much went into the backing.  Let be practicle you have know when to hold them and know when to fold them.  The only thing for certain is death and taxes everything will not come out.  Do you think Guitar
Just My opinion
Back to Top
splash_$$$_dash View Drop Down
Carpet Cleaning Specialist
Carpet Cleaning Specialist
Avatar

Joined: 07/April/2004
Location: Toronto
Status: Offline
Points: 742
Post Options Post Options   Thanks (0) Thanks(0)   Quote splash_$$$_dash Quote  Post ReplyReply Direct Link To This Post Posted: 05/June/2004 at 7:39pm

OK more info-

Both of them were friends of mine, both of them called me as soon as it happened then I called Chemspec the next day for both situations. Next I was off to a company near Kipling/Queensway in Toronto to get the product they told me to buy. So in both cases I was working the stains within 48 hours of the damage.

And tell you the truth I still have the powders in my basement...if you want them you can have them they been sitting there a while now :) but probably paid over $50 each.

Back to Top
splash_$$$_dash View Drop Down
Carpet Cleaning Specialist
Carpet Cleaning Specialist
Avatar

Joined: 07/April/2004
Location: Toronto
Status: Offline
Points: 742
Post Options Post Options   Thanks (0) Thanks(0)   Quote splash_$$$_dash Quote  Post ReplyReply Direct Link To This Post Posted: 05/June/2004 at 7:41pm
and in fairness I never had a problem with liquid formula 77 or the upholstery pre-spray products even though I dont use them anymore I dont want to seem like i'm totally bashing CS.
Back to Top
doug View Drop Down
King of the One Liners
King of the One Liners

Just My opinion

Joined: 31/January/2004
Status: Offline
Points: 32701
Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 06/June/2004 at 10:11am

You can keep them as a reminder of what not to do.  In Case of Emergency, go to basement and have a refresher on what not to buy.  Now you can save all that money and attempt something altogether different.  You will have your own collection of things that don't work. Maybe you can sell the collection on eBay?

PS Don't forget to include the instructions for telephone assistance.

Just My opinion
Back to Top
 Post Reply Post Reply Page  12>

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.06
Copyright ©2001-2023 Web Wiz Ltd.

This page was generated in 0.252 seconds.