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How many pieces of gum |
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Stanley 
Journeyman 
Joined: 17/March/2004 Status: Offline Points: 272 |
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 Topic: How many pieces of gumPosted: 05/April/2004 at 10:08pm |
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My question is how many pieces of gum do you have to remove before you start charging extra...I cleaned a call today with about 50 piece through out the house....I charged the customer $1 per piece...she did want to pay it...she said it's my job Is it my Job??? would you have done it???? It does cost more...have to use pog, and pick and pick and pick..... This is what I think.....I'm a carpet cleaner...just like a washing machine...I put the soap and rinse...just like a washing machine....what comes out comes out...just like a washing machine....if you have specific stains extra stain removers have to be supplied at extra cost...... just like a washing machine.......one wash....if you don't like the results...just like a washing machine...you have to pay to wash it all over again...just like a washing machine. whats the difference
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LilNiteRidrhood
Master Carpet Cleaner 
Joined: 17/March/2004 Location: Antarctica Status: Offline Points: 1257 |
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Posted: 05/April/2004 at 10:16pm |
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I believe in basic stain removal. But 50 pieces of gum. You are right asking for more money. Stanley, when you do your wash you don't pretreat the spots with Spray and Wash or something of the sort. I have to say that in the mind of many customers, removal of the stains is the reason you are there. Stain removal is not that big of a deal, I would say 3 a room that won't come out with the prespray is no big deal. After that I may be negotiating.
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TipTopCleaning
Groupie 
Joined: 05/October/2023 Status: Offline Points: 43 |
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Posted: 13/October/2023 at 11:31pm |
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Often times the extent of carpet stains (or gum stains in particular) is not specified in the initial over the phone conversation when quoting a job. It's not until you get to the job and say "Holy crap, that's a lot of gum stains!"
Been there done that. And, I have also refused to even start a job unless the customer is going to fork over extra $$$ to pay for the labor and cost to remove all of the gum stains. Removing gum stains from carpets can be labor intensive. Time is money. Don't be afraid to ask for more $$$. |
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