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Home Depot buys Chem Dry

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LilNiteRidrhood View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote LilNiteRidrhood Quote  Post ReplyReply Direct Link To This Post Topic: Home Depot buys Chem Dry
    Posted: 09/January/2006 at 9:47pm
So does this mean that Home Depot will now not only install against industry standard, but also encourage bonnet cleaning??
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doug View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 09/January/2006 at 10:12pm
I think you have to give head to do the HD work? I don't think if you bonnet you will get the work you need the new fangled tm machine from HM? with the plastic RX?
Just My opinion
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John L View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote John L Quote  Post ReplyReply Direct Link To This Post Posted: 09/January/2006 at 10:27pm

Where??? Just in Antarctica??

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John L View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote John L Quote  Post ReplyReply Direct Link To This Post Posted: 09/January/2006 at 10:34pm
Nevermind... Just read the article on the ICS site.....
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cleanex View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cleanex Quote  Post ReplyReply Direct Link To This Post Posted: 10/January/2006 at 8:55am
The big boys such as Dupont, Shaw, Carpet One etc have tried to take over the carpet cleaning business and failed to make any inroads. The consumer is very happy with the Ma and Pa operations that have given them great service over the years, don't see that changing just because HD has purchaed CD.  Just give your clients 110% and they will not go looking for an unknown alternative. Our business is all about people pleasing, so just keep doing that and you have no competition from the big boys, because that is the  one thing they can't supply. All they have going for them is a credit card they hope every consumer uses and of course takes their sweet time to pay for the service---compounding interest that's what they are selling.

Edited by cleanex
DON ELDRED
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MR. STEAMER View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 10/January/2006 at 9:28am

Does that include the GTA????

I just saw my first HD ad in the val pak...but it's for steam..

3 rooms + hall $79

5 room package + hall +13 steps $129

It's going to be a rough year... because GTA people are loyal to price..

CD doesn't get much out here because the price is WAY too high

www.mr-steamer.com
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Michael View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Michael Quote  Post ReplyReply Direct Link To This Post Posted: 10/January/2006 at 12:05pm
Crazy! I'll have to keep in touch with my friends who still work for Chem-Dry. I would think that the corporate muscle of Home Depot will bring an influx of corporate accounts to their new carpet cleaning division, not to mention the warranty work. Chem-Dry became Home Depot's warranty service company almost a year ago. The paper work for every Home Depot job I saw stipulated the use of Chem-Dry's Rotary Hot Extraction. In fact, it got to the point that any job handed down from corporate stipulated RHE. I wonder if they'll restructure the packages, such that franchisees have to get the tm. My former employer still uses Veldas from ten years ago. Cheap bastard . . . 
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pilediver View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote pilediver Quote  Post ReplyReply Direct Link To This Post Posted: 10/January/2006 at 12:23pm

I don't underestimate the influence that HD will have on our industry.  As said HD sells compounding interest.  You can bet that the HD marketing people are keeping a good eye on our discussion groups to help plan stategies for their success.  Let me give you and them something to think about.

1.  Offer free cleaning or for $19.95 with the purchase of carpet - this introduces their service in-home.  Some who try it, no matter what the quality is will continue to use them, which is what they want.  Don't forget that you don't have to pay for 55 months. lol.  BTW, the free would only apply to the carpets they installed and not the rest of the house.

2.  Offer at an added fee at the time of puchase of the carpet cleaning on a scheduled basis over a period of 3 years with the purchase of x amount of carpet (that must be installed by them too - I've seen their installs, let's hope that they clean carpets that bad too)

3.  HUGE advertising exposure with high quality advertising colatteral that promotes their CC services in most all the print they deliver - Absolutely nobody other than HD or Sears can afford that kind of exposure.  Bright orange CC vans - pretty hard to miss!

4.   Just wait for Shaw and the rest of them run to kiss HD a$$s.  They will change their tune to suit HD.

Previous attempts by carpet mills to get into the cleaning business failed by HD is a mass retailer that can deliver a unified message to buyers becuase they are retailers, not manufacturers or distrubutors.

Our salvation is most all of us can consistantly deliver a higher standard of work.  Now more than ever is the time to be focusing on higher end residential work. 

Agree or disagree, HD will absolutely change the shape of our industry and probably for the better for independents.

http://www.expertcarpetcare.ca>Carpet Cleaning in Victoria BC
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MR. STEAMER View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 10/January/2006 at 1:44pm

I don't think it will make any difference.... HD been around for 2 years and in this area pretty much a non factor.

most people don't even know they do cleaning....

www.mr-steamer.com
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The Great Hardini
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Post Options Post Options   Thanks (0) Thanks(0)   Quote carpetologist Quote  Post ReplyReply Direct Link To This Post Posted: 10/January/2006 at 5:32pm

Pilediver is correct...

Home Depot cleaning will force the independents to offer a better cleaning service. Most Chem-Dry operators utilize RX-20 cleaning.

Most independents would never invest into an RX-20.

How would you prefer to have your carpet cleaned if you were not in the cleaning business?

Advertising RX-20 cleaning compared to wand cleaning is like hoe-ing your garden as opposed to using a rototiller. And with Home Depot's budget they could very well put it over.

So if you feel the need to kick it up a notch talk to Kleen Kuip.

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cleanex View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cleanex Quote  Post ReplyReply Direct Link To This Post Posted: 10/January/2006 at 5:53pm
Ted, Mrs Consumer could care less about RX-20 with glides on it vs. a wand cleaning her carpets, as a matter of fact she  doesn't even have a clue what we would be talking about. Every time something like this happens everybody gets all excited about losing business to the big bad competitor, when in fact if HD advertise a lot in only helps the small guy that can't afford to advertise, it creates awareness to our industry and most people will still shop around to compare pricing, for those of us who do better than average cleaning and rely on repeat and referral work we have nothing to fear.  Just wait til the CD guys are told what they will need to work for and how much they will need to give up to HD for the rights to clean at their pricing. HD is no different than Sears most cleaners I know that do HD's work right now are not that happy, and almost all Sears guys can't wait to get out of the contract. 
DON ELDRED
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cleanex View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cleanex Quote  Post ReplyReply Direct Link To This Post Posted: 10/January/2006 at 6:10pm
HOME DEPOT is about to get some new competition in Canada as their biggest rival in the USA is about to invade Canada  "LOWES" not sure but I think LOWES is even bigger than HD in the USA.
DON ELDRED
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MR. STEAMER View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 10/January/2006 at 6:37pm

cleanex is totally right....people know that big named cleaning is crap.

Like I said Home Depot has really been a nonfactor in the GTA right now..

The name may bring in the business but its the tech that keeps the business...

people want the same guy To clean their carpet for life,,,unless you do a bad job



Edited by MR. STEAMER
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The Great Hardini
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Post Options Post Options   Thanks (0) Thanks(0)   Quote carpetologist Quote  Post ReplyReply Direct Link To This Post Posted: 10/January/2006 at 7:04pm

You are absolutely right cleanex.

Mrs. Housewife could care less what you use until someone with a large advertising budget comes up with a groupy "BUZZ" word method that forces her to want it because her neighbour wants it.

It's what sells Beamers.

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