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doug View Drop Down
King of the One Liners
King of the One Liners

Just My opinion

Joined: 31/January/2004
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Points: 32711
Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 23/November/2004 at 10:42pm
Mr. Steamer:  It is a dirty job but someone has to do it.  If that iswhat your clients want then guess what?? That is what you have to give them.  Am I wrong?Guitar
Just My opinion
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MR. STEAMER View Drop Down
True Patriot
True Patriot

Only in the GTA

Joined: 03/March/2004
Location: Canada
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Points: 14549
Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 23/November/2004 at 10:46pm
When I start losing customers to OP... then I'll get an OP
www.mr-steamer.com
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PadMan View Drop Down
Dr. Low Moisture
Dr. Low Moisture

http://ccsop.com

Joined: 11/March/2004
Location: United States
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PadMan Quote  Post ReplyReply Direct Link To This Post Posted: 23/November/2004 at 10:48pm

Seems your customers know what YOU want to hear steamer.

 

Don't bother trying to goad me into an arguement, your poll is WORTHLESS, common sense would tell you that, however common sense is not any to common anymore.   :~)

 

Besides YOUR customer have no CLUE what OP is, My customers ALL know what HWE is... humm, so HOW accurate is YOUR poll?

Converting HWE customer to VLM customers for 30 Years!
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LilNiteRidrhood View Drop Down
Master Carpet Cleaner
Master Carpet Cleaner


Joined: 17/March/2004
Location: Antarctica
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Points: 1257
Post Options Post Options   Thanks (0) Thanks(0)   Quote LilNiteRidrhood Quote  Post ReplyReply Direct Link To This Post Posted: 23/November/2004 at 10:48pm

FOR OUR CUSTOMERS, THEY HAVE A CHOICE

and most choose steam cleaning.

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doug View Drop Down
King of the One Liners
King of the One Liners

Just My opinion

Joined: 31/January/2004
Status: Offline
Points: 32711
Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 23/November/2004 at 10:49pm
Mr. Steamer:  I guess when the day comes when you can't beat them I guess then you have to join them.  I don't think you have anything to worry about yet.  Gas up the van, turn on some tunes  and hit the road.Guitar
Just My opinion
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MR. STEAMER View Drop Down
True Patriot
True Patriot

Only in the GTA

Joined: 03/March/2004
Location: Canada
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 23/November/2004 at 10:53pm
Originally posted by LilNiteRidrhood LilNiteRidrhood wrote:

FOR OUR CUSTOMERS, THEY HAVE A CHOICE

and most choose steam cleaning.

what do you have to say to that Padman??? I personally would rather my carpet HWE too and I know what OP is..

I wish everyone would answer.... as carpet cleaners what method would you rather in your own home???

www.mr-steamer.com
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PadMan View Drop Down
Dr. Low Moisture
Dr. Low Moisture

http://ccsop.com

Joined: 11/March/2004
Location: United States
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Points: 1032
Post Options Post Options   Thanks (0) Thanks(0)   Quote PadMan Quote  Post ReplyReply Direct Link To This Post Posted: 23/November/2004 at 11:11pm

I would not have HWE in my home, and I have BOTH!

My carpet is 12 years old and we BEAT the crap out of it, it still looks close to new.. the proof is still in the pudding.

 

Lee, you were HWE before OP, how much MORE do you charge for OP? If you WANT customers to use it you should charge 25-30% more for it.

 

If you don't understand that one Steamer I will explain it too you!

Converting HWE customer to VLM customers for 30 Years!
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MR. STEAMER View Drop Down
True Patriot
True Patriot

Only in the GTA

Joined: 03/March/2004
Location: Canada
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Points: 14549
Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 23/November/2004 at 11:12pm

I understand it... your tricking the customer in thinking that it's better..

more money always means better....

good I will raise my HWE prices 40-50% higher than your OP prices...lol

www.mr-steamer.com
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Nordic 1 View Drop Down
Journeyman
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Joined: 27/October/2004
Location: Vatican City State
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Nordic 1 Quote  Post ReplyReply Direct Link To This Post Posted: 24/November/2004 at 1:23am
some people just dont know any better

multi system cleaner

Of course if your a one method cleaner YOUR 1 method is the best.


Nordic 1
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doug View Drop Down
King of the One Liners
King of the One Liners

Just My opinion

Joined: 31/January/2004
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Points: 32711
Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 24/November/2004 at 8:08am
I think it can also boil down to which method is maybe the most versatile.  Guitar
Just My opinion
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danmarck View Drop Down
Groupie
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Joined: 12/September/2004
Location: United States
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Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck Quote  Post ReplyReply Direct Link To This Post Posted: 24/November/2004 at 9:24am
Last time I cleaned my own carpet I used the opportunity to try a prochem
powerglide, a Drimaster and the wand, just to keep an open mind and try
to learn.

The only method I would not try on my carpet is anything that is high
residue and soapy or anything that I have already determined is inferior
because that would be a waste of my time.

Otherwise trying anything else may possibly make me a better educated
cleaner than my competion and for my own good.

Would I try OP on my own carpet . Yes, because it would give me the
opportunity to have a hands on experience of feeling the machine , see
how easy it is for the operator and also see how long it stays clean , dry
time etc.

It would be nice to know that firsthand. Also I think it is important that
you use , or have used, any method on your own carpet before you
expect a customer to have it used on theirs.
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diva View Drop Down
Groupie
Groupie


Joined: 03/September/2004
Location: Canada
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Post Options Post Options   Thanks (0) Thanks(0)   Quote diva Quote  Post ReplyReply Direct Link To This Post Posted: 24/November/2004 at 10:14am
We have OP HWE and ROTARY

Our customers WANT OP (especially after seeing the results)
They refer us by talking about our OP cleaning and ALL of our customers used to be HWE customers.
We GAVE them the choice
and even though the price tag was significantly higher on the op method
THEY STILL CHOSE OP!!!

and NO WE NEVER BAD TALK HWE
WE SIMPLY RAVE ABOUT AND SHOW PICTURES OF JOBS WE HAVE DONE WITH OP
and guess what???   OP WINS EVERY TIME!!

Our referrals come from those who have seen the results themselves so we need  not say a thing!!

OH AND FOR THE RECORD....
WE DO JUST AS MUCH RESIDENTIAL  (WITH THE CLIENT LOOKING OVER OUR SHOULDER) AS WE DO COMMERCIAL!!!!!!!!

DIVA



Edited by diva
THE DIVA
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greg View Drop Down
Journeyman
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Joined: 02/February/2004
Location: Canada
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Post Options Post Options   Thanks (0) Thanks(0)   Quote greg Quote  Post ReplyReply Direct Link To This Post Posted: 24/November/2004 at 12:25pm

i think you should offer your clients a choice hwe, bonnet, op, what ever. if the only tool you have in your toolbox is a hammer, everything looks like a nail. 

nothing is impossable. it just hasn't been done yet.
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Harry View Drop Down
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Joined: 30/January/2004
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Harry Quote  Post ReplyReply Direct Link To This Post Posted: 24/November/2004 at 2:23pm

Well Harry I guess the pad guys did a good job of of pushing their system.  Now tell me they were completely truthful about hwe.  It is not the system it is the operator. Do you think???

Well, actually Yes.  It's often a case of a poor job done by a HWE guy that causes the customer to switch.  I don't expect my "trained to have HWE cleaning to switch or to go back to Portys but I will now have a answer for new customer who are concerned about dry times or wicking.

It's really not very complicated.

 

 

 

 

Be Juan in a Million - be a Leatherwright.
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