Kool-aid is not cool

As a salesman you have to read between the words that come out of her mouth, and watch every hand motion, eye movement and in general BODY LANGUAGE. If she's telling you that the last carpet cleaner is great and she likes his work........why then is she still useing up her valuable time talking to you, what does that tell you. If there are red stains on her carpet to show you, obviously the last guy didn't get them out, or they keep comming back, and that's the same thing.They're still there, nobodies getting them out or people keep putting new ones in and she probably knows what those stains are. Ask her what they are ( If you knows ) The only way to sell anything as a salesman is The KISS system ( Keep it simple Stupid ) and always be closing. She says can you get these stains out, you answer, I'll do my very best, when would you like the work to be done. She says it costs too much.......you answer...how much too much.....make her commit. The red stuff may be her concern at that moment, address it as I stated above and walk away to other stains that you know will come out and focus her attention to those. If she is a hard sell try some chemical, and hot water, blot and show her what the situation is, when the carpet is wet and all fluffed up it looks cleaner, then close again don't ask her what she thinks.....just say when would you like me to do the complete job and while saying that go to another stain elsewhere the one you know will come out quickly to impress her further. Close  Close  Close Always be closing.

    Jack         NIGHTRIDER 

re: red juice removal

red,orange brown,white whatever the case may be,they can all be dealt with.theres good money in carpet cleaning but even better money in problem stain removal.There are a lot of chemicals that will do the job.I have used the colormatch kool aid stain remover and i have even used chemspecs spray an go powder coffee remover with 100% success for excellent $$$.the trick is in the steamer an repitition.sometimes you go too far in which case you have to add some color back.As for paint i use acetone,works great with a little agitation,be carefull though,if too much is used and not rinsed properly it will eat the backing of the carpet.Hope this helps.

koll-aid comes out 100% of the time.
pros-choice red relief and an iron
i go in apartments that literally can have up to 30 kool-aid stains when
we leave you would of never known there was kids living there before

yes i love the Rotovac.
i have a cmx20 and a prochem power glide but i always find my self
running the rv i also have the brushes for it on really bad carpets ill put
the brushes on and hook up the rv to my portable fill the porty with pre-
spray and apply it with the rv and brushes then i hook up the rv with the
normal cleaning heads to my truck mount and clean away.
i like the fact that its so light and easy to use.
i have done some stuff with the rv that i still cant believe it came clean.
that method works awsome for cat and dog urine just fill the porty with a
pros choice molecular modifier or equivilant liquid alive type chemical
and add a strong deodorizer i have never had a call back on pet urine yet.

Lisa,

I have a rotovac and would be happy to test the glides for you. I don't use it much now because I think it leaves the carpet too wet. If your glides work, I would use it more frequently.

I've also found that it leaves the carpet wetter than I would like. However, I have corrected a lot of that problem by simply adjusting the water output. A decent prespray application usually makes up any shortfalls in water usage.

I have use several different kinds of prespray before with various results. I have found that a natural orange degreaser works best. Mix 3/4 cup with a gallon of hot water and there isn't much it can't break up. Doesn't hurt the carpet at all and makes cleaning much easier.