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Superglide Ken ![]() Grand Potentate ![]() SGK Joined: 17/March/2004 Location: Canada Status: Offline Points: 4868 |
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and on those 5 jobs I charged a whole .12/SQ/FT because that's what somebody told me to charge.
There is the real problem, Dennis. The rate that is charged. Not high enough. People's respect for the job you do for them is inversly related to what you charged them for it. I can tell you that since I started charging people here .50/sq or better, my customers give me lots more respect than they ever did back in the days 10 years ago when I only charged them .10/sq. I will tell you this; Ted would be thrilled if most of his customers made over .20/sq ft. It would mean they could afford to buy what they needed when they came to his store. It would also mean that those that run accounts would be able to pay their accounts within the 30 day terms he sets, instead of the 60 to 90 days too many take to pay because they have a utility bill in their back pocket they need to deal with first before the power or gas gets cut. ![]() |
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Inventor of the Teflon Wand Glide and the Turboteck Rotary Air Duct Cleaners for TMs.
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carpetologist ![]() The Great Hardini ![]() ![]() Hocus Pocus Joined: 20/January/2004 Location: Canada Status: Offline Points: 1712 |
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Ted holds his prices as high as he can and still offers value and service and loses 50% of sales to low ballers, same as cleaning carpets.
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Kleen Kuip Supply Mart Inc.
New & Used Professional Carpet Cleaning Machines, Restoration Equipment, Training, Service and Supplies |
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carpetologist ![]() The Great Hardini ![]() ![]() Hocus Pocus Joined: 20/January/2004 Location: Canada Status: Offline Points: 1712 |
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Had a customer who froze their pump last week. This same customer I trained for free and went out on jobs to correct thier mistakes. Gave free advice and free chemicals. They went elsewhere for the pump to save $35.00
It's frustrating but reality.
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Kleen Kuip Supply Mart Inc.
New & Used Professional Carpet Cleaning Machines, Restoration Equipment, Training, Service and Supplies |
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carpetologist ![]() The Great Hardini ![]() ![]() Hocus Pocus Joined: 20/January/2004 Location: Canada Status: Offline Points: 1712 |
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I think it's not that far down the road before carpet cleaning is a simple commodity. You will buy it on every corner cheap. People today shop the internet until they get the rock bottom price. We no longer respond to internet shoppers. It's way too time consuming to answer all of their questions only to find they are ready to buy a machine from some guy working out of his home and shipping third-party. |
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Kleen Kuip Supply Mart Inc.
New & Used Professional Carpet Cleaning Machines, Restoration Equipment, Training, Service and Supplies |
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MR. STEAMER ![]() True Patriot ![]() Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
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Well to tell you the truth money doesn't go very far unless you try to stretch it... it's sad but true....
for example I sent out flyers in the bonuspak.....and letters to my repeat customers...can't you believe that some of them tried to combine my offers...
The flyer had a few packages on it with no tax..
The repeat letters gave 20% off...
I had a lot of people asking for but 20%off and no tax...
pisses me off...
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www.mr-steamer.com
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cmaster ![]() IICRC Instigator ![]() Joined: 29/January/2004 Location: Canada Status: Offline Points: 29693 |
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You must be charging too much
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