software

I personally just use excel work sheets.....that I've tailored to suit my own needs...

I like to put in notes about the customer... like number of kids...dogs name... any info I can remember from talking to them in the house...like a bio... works great... people want to know you remember them...

an area for digital pics might also be a great tool...

the ability to track relatives and referrals... might be something else

Mr. Steamer,
Thanks for the ideas on the digital picture area, that can easily be added
and nowdays it can also be used to cover your Butt by documenting
previous damage etc.

Do you do any reminder cards or calls ?? do you also use excel for that?
just wondering......

The referral tracker is also an idea we have tossed around and can be
added, rewarding referrals is very important to growing a business.
Thanks for the input.


Doug,

What did the Minstral 2000 cost you to purchase and what do you like the
best about the program ??


Thanks in advance

Gordie

GST & PST

(two taxes)

Edited by splash_$$$_dash

Mr. Steamer:  We have no problem going back and tweeking an invoice if necessary.

Our Program has an edit on each invoice. Although matching your
computer invoice with what the paper invoice says is still your
responsiblity.

it is completely flexible in that regard.

On another point .... The program has a couple dozen or so different
Postcards that are designed for our industry to use as templates. They
have a preset text but If you don't like The wording or have your own
needs you click on it and change it. " Change your mind " it resets back
to the original text.

Use our templates to create your own coupons or seasonal specials or
just reminder specific customers of a new product or service. " Pet stains "
" New Tile and Grout Service " etc. it is very flexible and lets you do
business however you would like. It is a powerful tool to help us all make
more profit in our cleaning business.

Don't mean to go on, but this carpet cleaning software has helped my
business run smoothly and even though I stand to profit from selling my
software I really get excited thinking other people can now have the same
tool I do at their fingertips.

I would still appreciate your views on other favorite software features
from your current Software or what you really would want from a software
that yours doesn't have. Thanks Guys .....and gals!

Mr. Steamer, Tommorrow night I will be uploading our latest version on a
website that we have created for that purpose . As you need to
understand , we are at the stage of looking for a few good companies that
would be willing to "Test Drive " ( Beta Test ) our program, so the little
niceties like a tutorial have not yet been added. Otherwise it is 95%
complete and we will use your inputs to polish the program and provide
some finishing touches and ideas.

So right now it may not be for everyone , but we will be giving a
substantial discount to all beta testers that cooperate with good feedback
to us so we can make the improvements. Plus that way some of your
great ideas may be implemented into the program you end up using.

I will post for all to see sometime Friday and give a website.

Thanks for the inquiring.

As far as the discounts, we are going to allow all of you to have a 90 Day
FREE Trial of the Full Version, because it is important for us to get this out
to a few of you so that we can get some beta testers using this program
ASAP, and providing us feedback. Money is not my main concern right
now it is getting some serius cleaners to give it an honest try.

Sorry for the long answer. I get carried away sometimes.

P.S. enjoy your posts and read often.........

Good advice Doug, I set it at 90 days because I myself have downloaded
software and it seems life gets a little busy and 30 days goes by to fast
to really get into it. We want you to be absolutely confident that you know
what you are buying and that it will make and save you money otherwise I
myself wouldn't buy it.

I think 90 days is great plenty , and actually if you really started to use
the postcards and remind your customers you may have a good share of
the money earned to buy the software by the time you need to decide.

It does gain you business and helps " keep it all together" . That's a good
feeling.

Thanks for the comments!