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MY MARKETING IDEA FOR 2007

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danmarck82 View Drop Down
Carpet Cleaning Specialist
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Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck82 Quote  Post ReplyReply Direct Link To This Post Posted: 15/January/2007 at 12:58am
Savana 3500
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cmaster View Drop Down
IICRC Instigator
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Joined: 29/January/2004
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 15/January/2007 at 12:55am
Must be a Savana or Express

The STD Meter
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danmarck82 View Drop Down
Carpet Cleaning Specialist
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Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck82 Quote  Post ReplyReply Direct Link To This Post Posted: 15/January/2007 at 12:40am
Last Tuesday my fuel pump went out on the van . I called two companies, the first one hesitated and seemed to be making up his price on the fly. I didn't trust him. So I went with the other.

At 1 AM he drops my van off at the car dealer and I ask if he can give us
( Myself and my tech) a ride home. He says ya sure and added 50.00 to the bill. less than 1 mile for me and my tech lived 1/2 mile from his shop.

I know he has got to run a business but it's the kickem when their down attitude I didn't like I would gladly pay if he had had a few people skills and made me feel like I was getting something for my money other than a screwing.

The bill was 200.00 towing and over 835.00 for the fuel pump.

So no 15% discounts this week!!!!!!!
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doug View Drop Down
King of the One Liners
King of the One Liners

Just My opinion

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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 14/January/2007 at 11:13am
Or until the guy that didn't goes broke??
Just My opinion
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Hammy View Drop Down
Carpet Cleaning Guru
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hammy Quote  Post ReplyReply Direct Link To This Post Posted: 14/January/2007 at 11:10am
The guy who took the $75 can only do that for so long. Big smile
Could somebody just clean my carpets!
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MR. STEAMER View Drop Down
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Only in the GTA

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Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 14/January/2007 at 11:08am
The guy who took the $75 bucks may have lost money but he gained a new customers and maybe a few referals...why???
 
BECAUSE HE'S CHEAP....
 
The other guy will wait for the big fish....
 
it really up to you which road you take
www.mr-steamer.com
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cmaster View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 14/January/2007 at 10:58am
No. To carry the urn

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doug View Drop Down
King of the One Liners
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 14/January/2007 at 10:37am
What to light the match??
Just My opinion
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cmaster View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cmaster Quote  Post ReplyReply Direct Link To This Post Posted: 14/January/2007 at 10:32am
Looks like it's cremation. Then you only need 1

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doug View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 14/January/2007 at 10:21am
F**K em all but 6. You will need them for pall bears
Just My opinion
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Hammy View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hammy Quote  Post ReplyReply Direct Link To This Post Posted: 14/January/2007 at 10:19am
Screw them all  Big smile
Could somebody just clean my carpets!
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doug View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 14/January/2007 at 10:17am
Originally posted by cmaster cmaster wrote:

That's too bad, Doug. You might be a millionaire if you did

    

I guess if you can't screw your friends and relatives who's left?
Just My opinion
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nightrider View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote nightrider Quote  Post ReplyReply Direct Link To This Post Posted: 14/January/2007 at 3:40am
Smile

Edited by nightrider - 23/November/2007 at 3:54pm
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danmarck82 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck82 Quote  Post ReplyReply Direct Link To This Post Posted: 14/January/2007 at 1:16am
" But we are all price shoppers, The Rich, The not so Rich, & The Poor." ( Nightrider)

I HAVE FOUND A NICE GROUP OF REFERRAL BUSINESS (and it is not all my business) that they do not really price shop. They have been referred and if I am good enough for so and so I am good enough for them. and if john Smith thinks I'm the best that's good enough for them . No questions asked . I have tried to build my business on those customers and not the ones that I have to promise 15% below the lowest price to get the business.

(Night Rider )" People don't dictate what prices should be charged......THE MARKET DOES. "

This is not 100% true. Many carpet cleaners allow the customers to beat them up on price.( to dictate ) Even though the average market is at say .22 some cleaners allow the customer to make them feel that they are not worthy of that price. That Joe Blow cleaning will do it for X number of dollars etc. allowing that to happen is letting the people dictate.

I just tell them that we do not price match, that we have been in the business for 25 years and that we know what we are doing. and that
If they wish to go with the lower price they risk the chance that the other cleaner will not be cleaning to our standards.... it is totally up to you mam
what type of cleaning you are willing to pay for.

What time of the week is best for you, mam? Oh , Tuesday or Thursday , OK I have a 9:30 Tuesday Morning will that work for you ?

etc. etc. If they are not referred sometimes the only thing they know how to ask is what do you charge?
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