|
AirPath Update |
Post Reply 
|
Page <1234 5> |
| Author | |
Ninja-wand 
Journeyman 
Joined: 03/June/2005 Location: United States Status: Offline Points: 427 |
 Post Options
 Thanks(0)
 Quote Reply
 Posted: 29/December/2006 at 9:03pm |
|
30 days is not enough for the Honeymoon phase.
|
|
|
I'll make you TAP OUT!!!
|
|
 |
|
| Sponsored Links | |
|
|
|
pilediver
Carpet Cleaning Guru 
Joined: 03/December/2005 Location: Sidney BC Canad Status: Offline Points: 3235 |
Post Options
Thanks(0)
Quote Reply
Posted: 29/December/2006 at 9:04pm |
|
Me too Ninja FROM KEN
Edited by pilediver - 29/December/2006 at 9:04pm |
|
|
http://www.expertcarpetcare.ca>Carpet Cleaning in Victoria BC
|
|
|
|
|
Ken Harris
Grand Potentate 
Joined: 12/January/2006 Location: Canada Status: Offline Points: 1120 |
Post Options
Thanks(0)
Quote Reply
Posted: 29/December/2006 at 9:19pm |
|
I never considered that. Effective immediatly, I am extending my terms of satisfaction or money back(less Shipping charges) to 60 days from the previous 30. That should allow a proper evaluation to be made of a product before my customers have to keep it. The Superglides I sell already carry a 6 month satisfaction guarantee on them.
|
|
|
|
|
cmaster
IICRC Instigator 
Joined: 29/January/2004 Location: Canada Status: Offline Points: 29693 |
Post Options
Thanks(0)
Quote Reply
Posted: 29/December/2006 at 10:30pm |
|
Great. I'll send my broken one back. It only lasted 2 weeks
|
|
The STD Meter |
|
|
|
|
Ken Harris
Grand Potentate
Joined: 12/January/2006 Location: Canada Status: Offline Points: 1120 |
Post Options
Thanks(0)
Quote Reply
Posted: 29/December/2006 at 11:02pm |
|
Do that. If it is something you paid for, I shall replace it with another glide N/C for you.
|
|
|
|
|
cmaster
IICRC Instigator
Joined: 29/January/2004 Location: Canada Status: Offline Points: 29693 |
Post Options
Thanks(0)
Quote Reply
Posted: 29/December/2006 at 11:07pm |
|
No. I stole it, silly.
Remember the Ebay deal or has it conveniently slipped your mind. Two slotted glides, PMF 802 wands. Send me a new one and I'll send the old one back in the same box 
|
|
|
The STD Meter |
|
|
|
|
pilediver
Carpet Cleaning Guru
Joined: 03/December/2005 Location: Sidney BC Canad Status: Offline Points: 3235 |
Post Options
Thanks(0)
Quote Reply
Posted: 29/December/2006 at 11:52pm |
|
FYI here is a letter posted Dec 7th on another board
Hello to everyone, I want to let all of you know that on December 6 Studebaker Enterprises licensed the patent for the AirPath to Dri-eaz. We came up with the Airpath technology in the late 90’s and applied for Patents in 2003. During the last couple years we have been manufacturing and marketing this technology to the cleaning industry. Although it is evident that the Airpath has been a success in the industry, Studebaker Enterprises is not set up to manufacture the quantity needed. Our strength has always been in developing new products for the industry, not in mass production. By allowing Dri-eaz to take over the Airpath, it frees us to do what we do best - research and development. We have several ideas that we would like to develop and take to the next level (I think you will like them). My father and I appreciate your enthusiasm and support of the AirPath and we are confident that it will remain a great tool. Best Regards Keith Studebaker |
|
|
http://www.expertcarpetcare.ca>Carpet Cleaning in Victoria BC
|
|
|
|
|
Ken Harris
Grand Potentate
Joined: 12/January/2006 Location: Canada Status: Offline Points: 1120 |
Post Options
Thanks(0)
Quote Reply
Posted: 30/December/2006 at 12:33am |
|
Paul: I remember. I thought you were talking about lip glides when you said yours broke. I sent out lots of those N/C, and don't replace them unless they were originally paid for. The Superglides are covered for 6 months, but not the shipping.Send yours back by Canada Post and I shall send you a replacement as soon as I see that it is a manufacturing defect that caused it to break. I shall cover the charge to send it back to you.
|
|
|
|
|
cmaster
IICRC Instigator
Joined: 29/January/2004 Location: Canada Status: Offline Points: 29693 |
Post Options
Thanks(0)
Quote Reply
Posted: 30/December/2006 at 10:38am |
|
I sent you an email with a picture of the broken glide
|
|
|
The STD Meter |
|
|
|
|
Ken Harris
Grand Potentate
Joined: 12/January/2006 Location: Canada Status: Offline Points: 1120 |
Post Options
Thanks(0)
Quote Reply
Posted: 30/December/2006 at 10:58am |
|
It is a manufacturing defect all right, but on a Green Glide 802 glide you were sent out by accident last Summer. A Superglide is built stronger than that, and would not split. I have hundreds of GG glides I took in as trade-ins from my distributors these last 2 years, and sometimes sell them by accident. They never last as long as the tougher Superglides do.
|
|
|
|
|
cmaster
IICRC Instigator
Joined: 29/January/2004 Location: Canada Status: Offline Points: 29693 |
Post Options
Thanks(0)
Quote Reply
Posted: 30/December/2006 at 11:06am |
|
I have 4 other Green Glides. None of them did that
Where do you want me to send it? I don't think anyone delivers to no fixed address 
|
|
|
The STD Meter |
|
|
|
|
Ken Harris
Grand Potentate
Joined: 12/January/2006 Location: Canada Status: Offline Points: 1120 |
Post Options
Thanks(0)
Quote Reply
Posted: 30/December/2006 at 11:13am |
|
Paul: That is one of the early ones from 2005 that used a thin lip on it. The lip was cut 90 degrees to the wall which produced stress on the lip.They were made thicker after that. The Superglides use a much thicker lip that is cut 45 degrees to the wall of the glide. Ours is the much stronger design. It has NEVER split.
You can send it back in the tube that I ship you a new one. There will be a return address attached. http://ca.f355.mail.yahoo.com/y5/s/viewphoto;_ylc=X3oDMTRmMGJmNnVsBEFjdGlvbgNUaHVtYm5haWwgY2xpY2tlZARJbnRsA2NhBExua1R5cANSZWd1bGFyBFJlc1Bvc0EDMARSZXNQb3NSAzAEU3JjaEN1cnIDYXR0YWNobWVudARTcmNoRGVzdAMEX1F1ZXJ5SWQDMTI1MTYxMDkxMTQ1OTY5MGMyOTVmMTYEX1MDMTUwNTAwNzU3?show=largephoto&folderid=%2540S%2540Search&mid=1_22_1_323217_0_AImzo0IAAW8vRZaHig7JUmHfL98&partid=2&name=P1000555.JPG&size=45056&search=1 Edited by Ken Harris - 30/December/2006 at 11:30am |
|
|
|
|
cmaster
IICRC Instigator
Joined: 29/January/2004 Location: Canada Status: Offline Points: 29693 |
Post Options
Thanks(0)
Quote Reply
Posted: 30/December/2006 at 12:07pm |
|
Should I be expecting this soon?
|
|
|
The STD Meter |
|
|
|
|
Ken Harris
Grand Potentate
Joined: 12/January/2006 Location: Canada Status: Offline Points: 1120 |
Post Options
Thanks(0)
Quote Reply
Posted: 30/December/2006 at 3:25pm |
|
Canada Post will put it there in January sometime.
|
|
|
|
|
Post Reply
|
Page <1234 5> |
| Tweet |
| Forum Jump | Forum Permissions You cannot post new topics in this forum You cannot reply to topics in this forum You cannot delete your posts in this forum You cannot edit your posts in this forum You cannot create polls in this forum You cannot vote in polls in this forum |
Topic Options
Welcome to KleenKuip.com's Professional Carpet Cleaners Discussion Forum!