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Helpers !!!???

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John L View Drop Down
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    Posted: 15/November/2005 at 11:05pm

Earlier today my helper all of a sudden had pains in his back... 3 times in the last 10days both helpers couldn't help...  And i pay them $10hr..Angry.

When i need my on call helpers ( I have 2) they seem to not be able to work....Angry

When it's somewhat slow at times they call me.. And i say to them.. 

"When i need ya... your either sick or busy"... Dead

You guys have similar problems???

I can handle 3 big clean's... or 4 sometime's... then get done around 5- 6pm and have to do a chinese rest later that day... It wears ya out when you been doing this since 1984...

Thanks helpers.... Hard to find good helpers......Angry

 

 

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Steaminpile View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Steaminpile Quote  Post ReplyReply Direct Link To This Post Posted: 15/November/2005 at 11:23pm

ditch the Chinese restaurant??

 

I'm seriously considering going back to a one man show

 

 

employees



Edited by Steaminpile
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John L View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote John L Quote  Post ReplyReply Direct Link To This Post Posted: 15/November/2005 at 11:43pm

I can't do that Steamin.... It's my bread & butter in the winter months...

I have 5 chinese, 1 spanish i do every month... helps me pay my share of bills and food........ I also do them all year.... very loyal to me... been doing over 10yrs now... And yes i did raise prices since then....

And they don't care if i use the TM or the Recoil.....

 

 

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Steaminpile View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Steaminpile Quote  Post ReplyReply Direct Link To This Post Posted: 15/November/2005 at 11:58pm

I hear you John

I have more Restaurants than I care to mention,,,,,usually do them myself simply because they are a bit less money and well.........tech just aint as good as me

 

 but they pay the bills,and need to be done often

 

do have a few good ones though

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John L View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote John L Quote  Post ReplyReply Direct Link To This Post Posted: 16/November/2005 at 12:57am
Right..............me too.............winter sucks.............
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spruce View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote spruce Quote  Post ReplyReply Direct Link To This Post Posted: 16/November/2005 at 1:42am

Helpers are so much fun.

If they work with you only part time, they forget everything that you showed them last time.

I have a hard time a $15 / hour to get someone good.

John L how much is minimum wage there? I think it is $8 or $8.50 here.

 

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MR. STEAMER View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 16/November/2005 at 7:48am

The best way is to pay cash every day.... sometimes hard if all you get is cheque, Visa, MC.... 10% accross the board

and most times I'll buy lunch.... but sometimes I find after a while they all get lazy, and I'm doin all the work and basically paying someone to watch me.

 

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Post Options Post Options   Thanks (0) Thanks(0)   Quote LilNiteRidrhood Quote  Post ReplyReply Direct Link To This Post Posted: 16/November/2005 at 10:17am

Most good cleaners want to push the wand Steamer.

He's watching because you'd get bored watching.

Face it brother, your a purebred cleaner!

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Advantage Quote  Post ReplyReply Direct Link To This Post Posted: 16/November/2005 at 11:00am

 

I only use a helper on big jobs.  I usually do the rooms that are the need the most cleaning and leave the light traffic rooms to my helper.  If I'm not running the wand I'm busy doing other stuff.  If I'm running the wand most helpers just stand around.   I've got one "good" one.  He moves furniture, rakes, then leaves sliders or just throws stuff in the truck when he's done with it.  But, he's also good with customers, to me thats as "good" as it gets.



Edited by Advantage
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doug View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 16/November/2005 at 12:56pm
Originally posted by LilNiteRidrhood LilNiteRidrhood wrote:

Most good cleaners want to lean on the wand Steamer.

He's watching because you because you are a dic

Face it brother, your a loser!

Just My opinion
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MR. STEAMER View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 16/November/2005 at 1:43pm
I didn't know you wanted to learn doug.... next time I'll let you clean
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Ed Valentine View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Ed Valentine Quote  Post ReplyReply Direct Link To This Post Posted: 16/November/2005 at 3:16pm

 John;

 

I feel your pain my friend. Because I clearly remember those days.

I had one general rule of thumb that always proved itself:

"A employee is either a GOOD worker; or not. It doesn't matter what the pay is (within reason ofcourse!) ; he either shows up or he does not. He either does a GOOD job; or he does not. He is either on time; or he is not".

Period.

They either have certain inherited qualities that they grew up with;...or not.

Good Fortune to all;

Ed Valentine

www.cross-american.com

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Post Options Post Options   Thanks (0) Thanks(0)   Quote OHIOCLEANER Quote  Post ReplyReply Direct Link To This Post Posted: 16/November/2005 at 7:50pm

OK.....

YOU GUYS ALL HAVE TO BE KIDDING ME!!!

GOOD COMPANIES KNOW THAT IN ORDER TO HAVE (AND KEEP) GOOD WORKERS, YOU MUST PAY THEM WELL! 

PAY YOUR HELPERS 11% COMMISION IF YOU ARE A HIGH VOLUME COMPANY....IF YOU ARE A SOLE PROPRIETOR, YOU CAN AFFORD TO PAY THEM MORE (AROUND 15%-20%) BECAUSE YOU DONT HAVE THE COST OF OVERHEAD.  IF YOU ARENT WILLING TO PAY HELPERS GOOD MONEY, THEN DONT EXPECT TO SEE GROWTH IN THE COMPANY AND CONTINUE TO HAVE A HIGH EMPLOYEE TURNOVER. 

BUT IF YOU DO PAY YOUR HELPERS MORE, ESPECIALLY IN COMMISION, THEY WILL WANT TO WORK HARDER AND EARN MORE FOR YOU.  THEY WILL STAY WITH YOU LONGER AND CUSTOMERS WILL DEFINITELY APPRECIATE SEING THE SAME GUYS CLEAN THEIR CARPET EVERYTIME.  MAYBE AFTER A YEAR OR TWO, THE HELPER WILL BE READY TO BECOME A CREW CHIEF OF ANOTHER TRUCK FOR YOU.

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MR. STEAMER View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 16/November/2005 at 9:10pm

Well I'll get a good helper right of the "Helper University".  Someone who has made it their life work to become a helper.

OHIO who are you kidding... it's a go no where job... one changes helpers more than one can change his socks...

15 to 20 % helper commission HAVE YOU LOST YOUR MIND

www.mr-steamer.com
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