Moving Furniture

Anybody out there that does not move furniture? What has been your experiences good and bad? Have you lost customers because you don't move furniture? What is the average cost per room you charge when not moving?

On my website I list what I will move and what I will not move. I'll move pretty much anything except for filled China cabinets, bookshelves with books, entertainment centers, tables with breakables, and instruments such as pianos. In other words if I don't feel comfortable moving it or can't get foam blocks under it, I'm not moving it. If someone wants me to clean under these items, then I ask that they move them before I get there. Most people understand why you won't move these items, but some people I'm sure won't. Just do what duckcountry says and blame it on your insurance policy. I'm sure you will encounter some people who don't want their furniture moved for whatever reason too.

If the room is cleaned out and I don't have to move anything then I charge them less because I can get done faster and use less labor. If I have to move furniture then I charge more because more time and labor is involved.

If they are willing to go on a contract with you for 4 cleanings per year you might do it for free the first time out just to get the carpets in the rooms as clean as is possible.  Then no moving at 3 and 9 months, light moving at 6 months and more moving at one year.

But for one shot cleaning, less is best.  And insurance is a good reason ( if no the health of your back ).

Special treatment is for contractual customers only in my book.  Monthly checking account deductions or credit card deductions through Subscriptions at Paypal are the answer.  If they are paying even payments monthly you have a loyal customer.  If they break the contract you can always sue for the balance or for services rendered at non-contractual rates and win in court due to breach of contract.  And don't worry about losing potential future customers because you sued them since the potential customers being directed to you by that customer are as they say peas-in-a-pod, all cut from the same cloth.

How many of you use automatic Hose reels? Do you like them?


http:////www.colorado-carpet-masters.com/carpetcleaningBoulder.htm

I don't move anything breakable, too heavy to push easy with carpet glides, or lots of electronic hook-ups.  I charge extra when I have to move more than just chair and sofa.  Still, I never average as much $ per hour as without moving.  I like commercial business more and more.