The Power of Momentum |
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MR. STEAMER
True Patriot Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
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Posted: 24/March/2008 at 8:09pm |
Momentum favors the person who has it, and curses the person who doesn't have it. You can have everything else in your favor, every possible advantage, but without momentum, you're finished. The same is true in sales. Have you ever noticed that when you're on a roll, it seems like nobody will say no? That no matter how many people you talk to, for some strange reason they're always happy to hear from you, and your numbers quickly add up with seemingly little effort on your part? And on the other hand, have you noticed that when you're in a slump, no matter how hard you work or how many calls or presentations you make or how perfect your technique is, it seems like nobody on the face of the earth will ever buy anything again? The key to both of these situations is to either ride the wave for as long as you can, or to get out completely, press the mental reset button, and start over again. The best manager I ever had, the Enlightened One who helped me to see that cold calling doesn't work, told me this on my very first day of work: "If you're ever in a nasty slump or you get up on the wrong side of the bed one day or just happen to be in a lousy mood, I'd prefer that you take the day off and go fishing or play golf so you can clear your mind, instead of coming in and potentially losing a lot of otherwise good prospects." See, the problem with a slump is that even though working harder to get out makes sense on the surface, most of the time you simply end up digging deeper into the hole. It's important to give yourself a chance to press that mental reset button and clear your mind so you can come back fresh and start over with the right mindset. And, if you're on a roll and seem to have unstoppable momentum behind you, keep going! Ride it for as long as you can! Take advantage of those situations when they come up. Man this is true
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FriendlyHammer
Master Carpet Cleaner Joined: 08/July/2007 Location: United States Status: Offline Points: 1383 |
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Good point. One aspect of this is that people can smell fear, and they don't like it. If you have it, you will tend to show it, and people will reject you. A relative of mine is Unitrends' top salesman. His sales are 10 times the sales of anyone else that works there. They continually ask him what he does different. He claims the only thing he does is listen to the potenial customer after he asks what kinds of problems they have that he might be able to solve. That may be true, but I've watched him in action and it seems to me that it has never crossed his mind that he won't get the sale -- perhaps not that very same day, but down the road. He totally expects that he will be their source some day. Edited by FriendlyHammer - 24/March/2008 at 8:30pm |
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cmaster
IICRC Instigator Joined: 29/January/2004 Location: Canada Status: Offline Points: 29693 |
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Attitude
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The STD Meter |
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Soil Lint Green
Carpet Cleaning Specialist Joined: 30/December/2007 Location: Oregon Status: Offline Points: 551 |
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He is an excellent problem solver who knows people more than product and heard say it should be 80% people knowledge with only 20% product knowledge. On the product side you include what is known about the competition. He sells customer service, not the product. The product is part of the solution. He is the most vital component don't you think?
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It's ORY GUN, not OR A GONE. Learn to talk.
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John L
Carpet Cleaning Guru Joined: 29/November/2004 Location: I'm Right Here! Status: Offline Points: 4013 |
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Whatever..
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danmarck82
Carpet Cleaning Specialist Joined: 08/February/2004 Status: Offline Points: 618 |
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Customers sense confidence or lack thereof. You get to choose which one they see! always
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FriendlyHammer
Master Carpet Cleaner Joined: 08/July/2007 Location: United States Status: Offline Points: 1383 |
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That's why I would never make a good salesman for a product that isn't really good. I can't fake it.
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duckcountry
Master Carpet Cleaner Joined: 29/October/2005 Location: USA Status: Offline Points: 1082 |
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Ah, but good in whose mind? What is good or bad is a perception, not fact. While we may all agree that something or someone (Kenny for example) may be bad, it is still a perception. The facts are what supports our beliefs and the beliefs of those who see it or perceive it differently.
You are a great salesman FH. That is how I perceive you anyway. If we could all live our lives through the minds eye of those who see our potential in the most favorable of lights, imagine what new heights we could all reach. If only. |
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Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity?
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MR. STEAMER
True Patriot Only in the GTA Joined: 03/March/2004 Location: Canada Status: Offline Points: 14549 |
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no it can be a reality... if the momentum goes your way LOL
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cmaster
IICRC Instigator Joined: 29/January/2004 Location: Canada Status: Offline Points: 29693 |
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I sure hope the momentum starts going my way soon. Biz is slow right now
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The STD Meter |
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John L
Carpet Cleaning Guru Joined: 29/November/2004 Location: I'm Right Here! Status: Offline Points: 4013 |
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The last week of every month is slow for me too.. The first 2.5wks is $$$$ then tapers off..
Edited by John L - 25/March/2008 at 7:08pm |
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nightrider
Marketing Master Joined: 12/March/2004 Status: Offline Points: 4666 |
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In my opinion.....There is no such thing as a good or bad salesman.....A sale takes place in the customers mind way before you open your mouth talking about your service or product .
Sales is all about relationship at first glance.....something like when you see a pretty woman.....what you perceive to be pretty might be ugly for the next guy.
Same stands true is sales, if the customer likes you at first glance, the rest is all gravy........even if you goof up on your sales pitch..... all is forgiven.
That,s my story..............and I'm sticking to it.
Nightrider
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Hammy
Carpet Cleaning Guru Joined: 27/September/2006 Location: Canada Status: Offline Points: 10330 |
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You want to talk about salesman, I just got back from Mazatlan and those people have an answer for everything you say that is negative. Those guys know how to sell.
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Could somebody just clean my carpets!
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cmaster
IICRC Instigator Joined: 29/January/2004 Location: Canada Status: Offline Points: 29693 |
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I thought it was called bartering in Mexico
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The STD Meter |
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