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How Long Is Too Long

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TipTopCleaning View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote TipTopCleaning Quote  Post ReplyReply Direct Link To This Post Topic: How Long Is Too Long
    Posted: 05/October/2023 at 11:23pm
As a carpet cleaning business, it's advisable to maintain a flexible booking system that caters to both advance scheduling and last-minute requests. During peak seasons or promotional periods, we encourage customers to book several weeks ahead to ensure availability and preferred time slots.

Additionally, transparent communication about your schedule and offering alternatives can contribute to customer satisfaction. Balancing flexibility and proactive scheduling allows for efficient business management while meeting customer needs.

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Roy D View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Roy D Quote  Post ReplyReply Direct Link To This Post Posted: 21/November/2004 at 1:05pm

I try to book an appointment when requested or as close to being requested, I set up 4 jobs a day and that leaves me time to do 2 more that day when someone calls and says "I only have 2 rooms that need cleaning or my child got sick", I feel if you put a cust. off to long you stand a chance of losing him or her, and every cust you lose will cost you $100.00 to get back, maybe not in cash but in profit.  

Roy
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Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck Quote  Post ReplyReply Direct Link To This Post Posted: 20/November/2004 at 12:50am
Did either one of you sucessfully download yet?? What about anyone else.

I did see one download from Canada Yesterday. Also form Nevada, and
Australia.

So it is working. I don't know what to advise unless I get more detailed
info from you.

What happens?????
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doug View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 19/November/2004 at 7:26pm
Mr. Steamer:  I here Radio Shack has a new one out I think it is a Tandy 1000?Guitar
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MR. STEAMER View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 19/November/2004 at 6:37am
64 is out already... I'm still using the Pet computer
www.mr-steamer.com
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Harry Quote  Post ReplyReply Direct Link To This Post Posted: 18/November/2004 at 10:49pm

I have been booking leather restoration jobs for Jan and Feb since August.

As Padman points out, they have no choice but to wait.

Just booked another one today $1,000 job to be done in late January.

 

 

Be Juan in a Million - be a Leatherwright.
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doug View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 18/November/2004 at 5:23pm
Mr. Steamer:  Maybe it is your commodore 64 is too slow for it??Guitar
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MR. STEAMER View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 18/November/2004 at 5:05pm
maybe I'm doing something wrong...I still couldn't get it to work...no matter what browser I used...
www.mr-steamer.com
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danmarck View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck Quote  Post ReplyReply Direct Link To This Post Posted: 18/November/2004 at 8:53am
By the way Doug , did you and Mr. Steamer ever get a chance to download
our software?? just wondering???
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danmarck View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck Quote  Post ReplyReply Direct Link To This Post Posted: 18/November/2004 at 8:51am
I agree Doug , word of Mouth when good is fanatastic when Bad can be a
nightmare. That's what keeps us on our toes!!
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doug View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 18/November/2004 at 8:04am
danmark:  I have reccommended  one of my competitors before and had people say they will wait.   Being in a small area little different.  I told someone I am not interested in continueing cleaning their home because of various reasons and??  Most of their friends drop us because they make up some line of bull about us.  At that point it takes a couple of years to set the record strait.  The rollercoaster ride go around and around and up and down.Guitar
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Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck Quote  Post ReplyReply Direct Link To This Post Posted: 17/November/2004 at 11:45pm
When you think about it neither of us loses that customer to possibly an
outsider, with the chance of never seeing thim again. This way we tend to
keep our customers!!! And by getting along we have ordered chemical
in in larger volume to save freight etc.. Sounds weird, I'm sure, but it
works.

What you guys have enjoyed on the forum ( talking SHOP) , we once in
while enjoy in person. It's always fun to talk shop... and if you guys
always keep your distance from all you competitors you don't get that
opportunity.

Here to help you grow your business!
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PadMan View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PadMan Quote  Post ReplyReply Direct Link To This Post Posted: 17/November/2004 at 11:44pm

Steamer, of COURSE HWE can have three week waiting times, however THINK ABOUT THIS, you can call a 100 HWE guys ANYTIME, however Padders a bit harder to find, once you use them and want them you are willing to wait.

 

That just gets back to the niche market you don't like hearing about.

Converting HWE customer to VLM customers for 30 Years!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 17/November/2004 at 11:23pm
A carpet cleaning world with brotherly love....lol wow
www.mr-steamer.com
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