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Commercial Job Not Paying
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Mrs. Speedy View Drop Down
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Joined: 22/February/2011
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Points: 27 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Mrs. Speedy Quote  Post ReplyReply Direct Link To This Post Topic: Commercial Job Not Paying
    Posted: 25/April/2012 at 10:44am
Thank you everyone for your advice. We have since taken certain steps to not let this happen again. I refused to walk away, and went to the shop personally to speak to the owner, and left with a check in hand. And guess what, not a sour taste in either one of our mouths. Although, we won't do business with them again they have since referred another business. Who we told must pay at signing of contract.
Our policy all new commercial contracts must pay at signing. All established commercial contracts have 30 - 45 days depending on the company and service type. We are taking on more commercial jobs, and happened this happened earlier in life of our business. It helped us revamp our contracts and the way we handle our commercial clients.
 
Anyway, you all were awesome! Great advice! I was under a lot of stress with that one commercial account, my current place of employment, and planning for Christmas. The feedback was swift and awesome, hints why I'm enjoying this forum so much!
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LilNiteRidrhood View Drop Down
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Joined: 17/March/2004
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Points: 1257 		Post Options Post Options   Thanks (0) Thanks(0)   Quote LilNiteRidrhood Quote  Post ReplyReply Direct Link To This Post Posted: 16/October/2011 at 11:26am

Many third party management companies are net 60 to start.

I have seen a slow move from net 30 customers to paying 40-45 days.
Unfortunately cash is king these days.
It is forcing larger corporations to be more guarded with their money and the effect creeps down into each corner of the economy.
As for not accepting cheques Steamer.
I could not imagine doing business that way.
Paranoia will destroy yah
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John L View Drop Down
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Joined: 29/November/2004
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Points: 4013 		Post Options Post Options   Thanks (0) Thanks(0)   Quote John L Quote  Post ReplyReply Direct Link To This Post Posted: 15/October/2011 at 2:12am
Thats too bad you got burnt so early in your Career. Live and learn. This can be a cut throat service. I lost a Dentist acct that had 2 locations because they didn't send the money and i called them once a week. Got pd 4 wks later. The Accountant Beoch didn't like me calling once a week so she fired me... Big deal. $600yr acct no big deal...
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MR. STEAMER View Drop Down
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Points: 14549 		Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 03/October/2011 at 11:33pm
how much is it??? kiss it goodbye....

I only take cash visa or debit..personal or company....  screw these people that want to rob you your money after you've done the work...

No cheque ... and if they insist they have to fill out a credit app... and I will check the references... most times I decline them...lol
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Ken Harris View Drop Down
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Points: 1120 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Ken Harris Quote  Post ReplyReply Direct Link To This Post Posted: 01/October/2011 at 12:28am
The Duck gave you some excellant advice. You should use it and move on.If you are priced right your time is worth $100/hr or more. Use it to generate new business. You have not got the skills to get money from these dead beats.
Inventor of Teflon Carpet Wand Glides.Free Glides for all Cleaners in June!
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duckcountry View Drop Down
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Joined: 29/October/2005
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Points: 1082 		Post Options Post Options   Thanks (0) Thanks(0)   Quote duckcountry Quote  Post ReplyReply Direct Link To This Post Posted: 30/September/2011 at 8:46pm
Turn it over to a collection agency when it is 30 days PAST DUE, give the agency permission to sue and then you and your husband need to get back to business.  No emotions involved, you don't want this account back as a customer.  You have waited long enough for your money and collection agencies have the tools and expertise to make quick work of this matter. 

Makes you wonder what happened to their relationship with the last guy.  Or does it?
Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity?
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dmreed4311 View Drop Down
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Points: 39 		Post Options Post Options   Thanks (0) Thanks(0)   Quote dmreed4311 Quote  Post ReplyReply Direct Link To This Post Posted: 29/September/2011 at 8:34pm
Originally posted by DarthGhost DarthGhost wrote:

Better to get 60% than get nothing, claim the 40% as a tax loss..
Very true but I would recommend this as a last resort, I wait till 120 days late before handing it over to a collection agency
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Carpet Doctor inc.
10903 Brucehaven Dr.
Riverview Fl 33578
813-988-7946
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DarthGhost View Drop Down
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Points: 11 		Post Options Post Options   Thanks (0) Thanks(0)   Quote DarthGhost Quote  Post ReplyReply Direct Link To This Post Posted: 29/September/2011 at 7:56pm
Better to get 60% than get nothing, claim the 40% as a tax loss..
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dmreed4311 View Drop Down
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Points: 39 		Post Options Post Options   Thanks (0) Thanks(0)   Quote dmreed4311 Quote  Post ReplyReply Direct Link To This Post Posted: 29/September/2011 at 7:26pm
Remember a good collection agency may take as much as 40 percent
Carpet cleaning brandon Fl
Carpet Doctor inc.
10903 Brucehaven Dr.
Riverview Fl 33578
813-988-7946
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DarthGhost View Drop Down
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Points: 11 		Post Options Post Options   Thanks (0) Thanks(0)   Quote DarthGhost Quote  Post ReplyReply Direct Link To This Post Posted: 28/September/2011 at 8:33pm
Seeing as you have sent reminders and given them fair amount of time to pay. I would have to agree that its time for Debt Collection Agency to take over. They will soon pay when they call..I have done it in the past it works well..
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John L View Drop Down
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Points: 4013 		Post Options Post Options   Thanks (0) Thanks(0)   Quote John L Quote  Post ReplyReply Direct Link To This Post Posted: 28/September/2011 at 6:39pm
First timers payment is ALWAYS DUE on Receipt! Don't forget that.
Once you get trust then sending the ck could be an option.
I dont deal with the 30-60day'ers anymore. Do what ya gota do.
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dmreed4311 View Drop Down
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Points: 39 		Post Options Post Options   Thanks (0) Thanks(0)   Quote dmreed4311 Quote  Post ReplyReply Direct Link To This Post Posted: 28/September/2011 at 5:59pm
Also the payment plan option is a good idea , leave that option on the owners cell phone. might make him feel guilty too.
Carpet cleaning brandon Fl
Carpet Doctor inc.
10903 Brucehaven Dr.
Riverview Fl 33578
813-988-7946
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dmreed4311 View Drop Down
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Points: 39 		Post Options Post Options   Thanks (0) Thanks(0)   Quote dmreed4311 Quote  Post ReplyReply Direct Link To This Post Posted: 28/September/2011 at 5:58pm
Over the last 16 years i have abour 33 thousand dollars in unpaid invoices, just part of doing business. If it is high dollar start making pop in visits handing them the unpaid invoices every time. This usually works as it make the company look like a dead beat company to its own employees.
Carpet cleaning brandon Fl
Carpet Doctor inc.
10903 Brucehaven Dr.
Riverview Fl 33578
813-988-7946
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Ken Harris View Drop Down
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Points: 1120 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Ken Harris Quote  Post ReplyReply Direct Link To This Post Posted: 28/September/2011 at 10:35am
First off the courts will never uphold a 10% late payment fee. Probably illegal.
 
 
Second the customer has made it clear by their actions or lack thereof that they don't plan on paying you. Best to sell this account to a collection firm and move on IMO.
 
Not getting paid on some jobs is a cost of doing business. If these losses amount to 2% or less you are doing well. Use your energy for obtaining more work from effective marketing. Don't waste it on the deadbeat accounts instead.Ouch
Inventor of Teflon Carpet Wand Glides.Free Glides for all Cleaners in June!
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