Carpet Dry, but pad still damp |
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chuck970
Newbie Joined: 04/November/2009 Location: fort collins CO Status: Offline Points: 4 |
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Posted: 04/November/2009 at 9:56pm |
if the water came from a drain and has remained wet for that many days. its a category 3 or "black water" loss, no matter what. your carpet is junk. that guy is a hack who does not know what he is doing. nobody has mentioned walls. did he test the dry wall for moisture with a non penetrating meter. im guessing no. you need a real professional to take a look at it. but my guess is you didn't want to pay for one. by now the only thing you can do is tear out all the carpet and pad. and do 2 foot flood cuts to all the dry wall possibly affected by water. your studs may have gotten wet too so you should have them tested too. then have a contractor come in and put in drywall and carpet. this is why there are water restoration companys out there. to prevent an unnessary remodel.
its a tough lesson. i know |
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duckcountry
Master Carpet Cleaner Joined: 29/October/2005 Location: USA Status: Offline Points: 1082 |
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Like they say you get what you pay for. Your expectations cost more. Low bid? Have low expectations.
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Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity?
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prouddadx3
Groupie Joined: 06/November/2008 Location: Boulder Status: Offline Points: 86 |
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If the water is gray you should remove the pad. You can contact the IICRC which has published the accepted drying standards for our industry. Their are too many microorganisms in gray water to keep the pad. You will notice mold first on the seeming tape. Good luck.
http://www.1877quicdry.com/inspection_follow_s500.cfm |
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Ken_Is_OK
Carpet Cleaning Specialist Joined: 13/February/2007 Location: Canada Status: Offline Points: 523 |
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you really got hosed Sir.
sorry to say.
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FirstTimeHomeOwner
Newbie Joined: 08/January/2009 Status: Offline Points: 4 |
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No, this is in the US...sorry, I didn't realize this wasn't a U.S.-based site. |
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Ken_Is_OK
Carpet Cleaning Specialist Joined: 13/February/2007 Location: Canada Status: Offline Points: 523 |
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Is this in Canada? If so please send me the name of the company in a private message.
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FirstTimeHomeOwner
Newbie Joined: 08/January/2009 Status: Offline Points: 4 |
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Hi guys...sorry for the delayed response. In my second post I mentioned that it was overflow from a washer and a shower drain--I believe that would be gray water? My cleaner had two blowers flapping the carpet for a total of six days, but much to our dismay the pad is still damp to the touch. He said that he steam cleaned it (which seems counter-productive...am I wrong? And would this do anything to the pad?) and then he also sprayed the whole basement down with a "biocide." When I mentioned this over the phone, his boss said that as long as we leave the dehumidifiers running for a couple weeks and keep the heat on in the basement, then everything will dry out fine. I have my doubts, mainly because of the feedback that I'm getting from you guys. I also expressed this doubt to our insurance agent, who is holding onto our claim for awhile to see if any mold develops during the next couple weeks. If mold/moildew is going to appear, is there a genreal time period I could expect to see it form in?
Thanks for all your help/advice, gang! Edited by FirstTimeHomeOwner - 14/January/2009 at 4:31pm |
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prouddadx3
Groupie Joined: 06/November/2008 Location: Boulder Status: Offline Points: 86 |
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You still haven't disclosed the water source and said if the water was clean, gray, or Black? If the water source was gray or black the pad needs to be removed. If the water source is black, both pad and carpet should be discarded. You can spray a Biocide on the back of the carpet but follow the directions with proper PPE. When he did the original extraction, did he pull the moisture from the pad with a water claw or top down drying method?
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duckcountry
Master Carpet Cleaner Joined: 29/October/2005 Location: USA Status: Offline Points: 1082 |
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Have him take up the carpet and throw out the pad for you. Once you are sure the concrete is dry you will want to seal it, give a week to cure and have new padding installed then reinstall the carpet. You will be happy you did. Make sure he uses a power stretcher only. Padding isn't all that expensive and you will love the feel under your feet.
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Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity?
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rick007
Senior Member Joined: 29/January/2008 Location: canada Status: Offline Points: 152 |
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try getting a cleaner with a large water claw and extract everything. but maybe it's to late by now.
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happy cleaning
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FirstTimeHomeOwner
Newbie Joined: 08/January/2009 Status: Offline Points: 4 |
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I have two dehumidifiers ( 100-200 jobbies from Sears) running down there, as well as 3-4 oscilating fans on the wet spots, in addition to his blower flapping the one end of the carpet. Like I said, carpet is bone dry, but 3 days later pad is still damp, although not everywhere. I can deifnitely tell the leak is fixed, so I'm almost 95% certain it is residual moisture. Will this dry out and be okay? I really need to junk it? I mean, I gotta do what I gotta do, and I know jack about mold and wet carpet, so I'll take your word for it.
He just called and asked if everything was ok since he's coming to get his equipment tomorrow. I told him that the pad was still wet, and he said tomorrow he would remove the trim and lift up the opposite corner of the room and flap that corner down. He assured me I won't need to remove the pad, that it will dry on its own with the humidifiers. This was water from a washing machine/shower runoff. Is he legit--sounds like some of you feel otherwise!
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Hammy
Carpet Cleaning Guru Joined: 27/September/2006 Location: Canada Status: Offline Points: 10330 |
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The pad is junk now!
What was the water source?
If it iwas black water the carpet is junk too!
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Could somebody just clean my carpets!
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Ken_Is_OK
Carpet Cleaning Specialist Joined: 13/February/2007 Location: Canada Status: Offline Points: 523 |
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Keep your lawyer's phone number close by.
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Ken_Is_OK
Carpet Cleaning Specialist Joined: 13/February/2007 Location: Canada Status: Offline Points: 523 |
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did he just leave a blower or also a dehumidifier.
ps. toss out the pad
pps what city do you live in?
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