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premium work for premium pay
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Superglide Ken View Drop Down
Grand Potentate
Grand Potentate

SGK

Joined: 17/March/2004
Location: Canada
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Points: 4868 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Superglide Ken Quote  Post ReplyReply Direct Link To This Post Topic: premium work for premium pay
    Posted: 20/June/2008 at 11:34pm
Mick, if they are STILL haggling with you on price, then you did not sell them right in the first place IMO. Most of my customers are very well off in Calgary, and do not haggle on price. I have been charging high for 8 years now. Things might be different for you in OZ. Most of the money here is new money from oil, and they DO like to spend it.
Inventor of the Teflon Wand Glide and the Turboteck Rotary Air Duct Cleaners for TMs.
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Mick Oz View Drop Down
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Joined: 18/July/2005
Location: Australia
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Points: 160 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Mick Oz Quote  Post ReplyReply Direct Link To This Post Posted: 20/June/2008 at 9:12pm
I used to get a laugh out of watching 'The Life of Brian'.
But the thoughts of 'Chairman Ken' sometimes has me rolling with laughter.
Usually i find if anyone is going to haggle about price its the so called UPPER end of the market.
A lot of the 'rich' ones became wealthy by NOT spending money in the first place. IMO.

Mick
I'm a happy Little SLIDER
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Superglide Ken View Drop Down
Grand Potentate
Grand Potentate

SGK

Joined: 17/March/2004
Location: Canada
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Points: 4868 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Superglide Ken Quote  Post ReplyReply Direct Link To This Post Posted: 20/June/2008 at 7:40pm
Originally posted by Kelly Kelly wrote:

I am just getting started in the cc business. My thought going in are charge a premium price and do absolute premium work reguardless to some point what my competition is doing. I say this because of my situation and it is I have alot of time. I have 65 rent houses and make very good income from these. I have a very good person that works for me and handles about 90% of the work on those for me. I was in the janitorial supply bisiness for 15 years and was always one of the most expensive out there but always went beyong the call of duty to service customers. Just did not want to work for someone else any longer. Did very well at it though. It allowed me to get all of my rental properties. Am I crazy to think I can take this approach in this business.



You are taking the exact right approach. The recession coming is going to be a long and deep one that will destroy most of the low end work. Go after the higher end customer and let others fight over the rest.
Inventor of the Teflon Wand Glide and the Turboteck Rotary Air Duct Cleaners for TMs.
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Soil Lint Green View Drop Down
Carpet Cleaning Specialist
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Joined: 30/December/2007
Location: Oregon
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Points: 551 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Soil Lint Green Quote  Post ReplyReply Direct Link To This Post Posted: 20/June/2008 at 2:25pm
It is a good approach Kelly.  If you do the budget work you will be too busy to develop the premium work.  Determine what you have to offer that makes you different from the other guys.  Sell you and sell how that difference will benefit the prospective customer.  The business may be slow to grow but the profits will be bigger if you approach this correctly. 

It is up to you to make any business formula work for you.  At least you won't be competing with a store rental unit.
It's ORY GUN, not OR A GONE. Learn to talk.
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danmarck82 View Drop Down
Carpet Cleaning Specialist
Carpet Cleaning Specialist


Joined: 08/February/2004
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Points: 618 		Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck82 Quote  Post ReplyReply Direct Link To This Post Posted: 19/June/2008 at 11:22pm
kelly, you can take the high road or the low road. Like in any business your standards will dictate a lot of
how you approach each situation. If this is not your main income , starting slow and staying on the high end and concentrating on relationship building would be my advise.
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Kelly View Drop Down
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Joined: 17/June/2008
Location: Amarillo
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Points: 31 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Kelly Quote  Post ReplyReply Direct Link To This Post Posted: 19/June/2008 at 6:00pm
I am just getting started in the cc business. My thought going in are charge a premium price and do absolute premium work reguardless to some point what my competition is doing. I say this because of my situation and it is I have alot of time. I have 65 rent houses and make very good income from these. I have a very good person that works for me and handles about 90% of the work on those for me. I was in the janitorial supply bisiness for 15 years and was always one of the most expensive out there but always went beyong the call of duty to service customers. Just did not want to work for someone else any longer. Did very well at it though. It allowed me to get all of my rental properties. Am I crazy to think I can take this approach in this business.
Kelly Hilliard
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