Why Would a Professional Use a Waiver?

You can mark down on a waiver form whatever you want, don't take it to the bank.

Seen it far too many times Stanley.

Waiver is often not worth the paper its written on.

Small claims is small claims. Hard to predict what will happen there. You should know better than that.

You just got lucky. More power to you.

I would walk...99% of the time if you mention waiver the customer doesn't want to have it cleaned....but you get that 1% that say just DO IT IDON"T CARE.... so cover your butt and clean it..

but yes a properly worded waiver does work...that is my point

Ok Mr. Lee....heres how it goes....

you enter the customers house for a pre-inspection...she show you the furniture she has to clean.... It's a floral pattern...with metal buttons (50 or so) in the backing...the whole piece is surrounded by Cherry wood framing....

You tell the customer you have to pre-test the fabric and the wood framing...

you do your pre-test and it runs....you show the customer...she sees...she tells you go ahead and clean it anyway.... she will sign a waiver and take full responsiblity...

I don't know about your waiver...but the standard one we use gives you an area where you can write all the information in...shes has to sign and the tech has to sign...

you clean it and the couch gets wrecked...shes fine with it

the husband comes home and says.."what the hell lets sue"

They sue.....and hell yes the waiver stands up in court...right here in the good old Brampton....

the judge looked at the info...he said "Lady you signed this waiver"...she replied "yes" he called it a total waste of the courts time...claim denied...case thrown out of court...

what you need to do is get a better waiver form...and not one written on the back of an old invoice...or a piece of scrap paper from the truck..

Please stop giving this useless information...waivers will save your ass in court...seen it myself

LilNiteRidrhood wrote: A waiver does not cover you at all. If you knew enough that you shouldn't do it, then you shouldn't have done it. A waiver is just something that makes you feel good, it rarely holds up in court.

this is poor advice....you are tell these people not to protect themselves..if the customer insist you clean it regardless of the out come...man your a fool

Nope you are both wrong.....Waiver will stand up in court with the proper wording....and as long as the customer has signed the waiver... understanding full well what could happen...the responsibility is no longer yours...

But why have costly legal fees just walk

If you haven't been through the court process...don't issue a post on this topic...what these two guys above have said is Krap...been there done that.

At the beginning of this Post I started by saying a waiver is usless.  Some seem to think it relieves them of neglence but think again. An Authorization is just what it states it is a written contract. Everyone forgets the spot belongs to the customer the hole belongs to the cleaner waiver or not.  Just my opinion 

Doug

Let me ask you this.

If the customer signs the waiver or an authorization to go ahead and do the job and she is not happy and refuses to pay you even though you have the paper work signed what do you do next.

Do you take it a step further. Has anyone ever kicked you out without payment. How do you handle something like that.