Water Claw Spotter

Oh, yeah thats it.

I have a client with that problem. She will be my first to tackle on my new business.

you know I have bane-clene catalog and don't recall that situation but is has a lot of info. Thanks!

 

old post

 

What is filtration lines?

no I tell them the truth....sometimes I'll even pull up the carpet to show them...

some don't want to spend any extra money...they rather live in the piss and shi t

Customers don't care...they say just get it as clean as you can...

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Thanks Doug,

Not one customer in 23 years has ever asked me to remove the carpet
because of urine.

For most, it is just to expense an option. Almost all the time they refuse
to get rid of the pet ( that caused the problem ) and know the problem
may reoccur. I try to offer options.

We agree to disagree , Doug . JavaScript:AddSmileyIcon('')
Thanks for the posts.    

Doug,

Do you use chemicals to help your customers with their pet urine
problems?? Answer your own question ....Do you get authorization to use
chemicals on the carpets you clean? give me a break.

Do not most customers assume that something other than water is used
by most cleaning companies to clean there carpet?

They wash their clothes with detergents , they shampoo their hair with
chemicals , they wash their dishes etc. etc. What is your point. The
customer is given the option of having the carpet torn out or use
chemicals to help neutralize the situation, it's their choice. Again I do not
proceed until I have informed the customer of what procedures I will take
to help remedy the situation and get their approval of the process.

I make no guarantees. I tell them upfront as stated in the previous posts
that you can not possible eliminate the total urine problem from the top.
( where is the false sense of security you refer to .) I am not promising
anything other than I will do my best to carry out the procedures that I
explained to them . They agree to these procedures. They have every
right to ask for M.S.D.S. sheets if they are at all concerned about the
chemical I use. My M.S.D.S. Sheets are available in the van to any
customer for the asking.

Doug , Do you not use chemicals in your cleaning process??

As far as the rest of your post. I haven't a clue as to what you are
trying to say. Anybody else here understand.... ?

All I use is common sence.  Unfortunately in some cases that may be against the law.