New Shipment of Rotovac 360's

I know who they are, their time will come.

Could somebody just clean my carpets!

Kenny: I do not know you but I do know both sides of your reputation. I make no judgement. I do respect the advise that you give to others. You seem to be in a no win situation. Would I ever do business with you? I would certainly have to be careful. Not being in the business now for a number of years I wish that your glides were available to try in my hay days. I do not post on the American boards because of censorship but do read them from time to time. You have pissed alot of people off. I take it for what it is. Your dedication to your business and the industry is something to be said. I enjoy your humour and wit. Good luck to you!

Could somebody just clean my carpets!

So what happened to you Ken?

Hammy: I got enrolled in a crash learning program on this subject the last 3 years. It has been hard on my ego at times, and very hard on my finances, but I am better for it. I was able to learn these lessons even when times got tough because of one simple message I never forgot:

"What does not kill me, only makes me stronger"

and of course my favorite inspirational piece by Ray Kroc, founder of McDonalds titled " Press On". Any body else know it?

Inventor of the Teflon Wand Glide and the Turboteck Rotary Air Duct Cleaners for TMs.

......If the customer doesn't Like or Trust you........YOU'RE GONE

�

�NIGHTRIDER

[/QUOTE]

Very true Jack. This is the essence of all business and personal relationships. Most people do not realize they both work on this very simple principal. Always sell yourself first..........If you can't do that the rest does not matter......If you are a master at this.....the world is yours for the asking.

Inventor of the Teflon Wand Glide and the Turboteck Rotary Air Duct Cleaners for TMs.

The commercial market place is a tough game. Not to say that there is not money to be made in it. You have to know your competition. You have to sepparate yourself from them and offer something different. Easier said than done. It took years for me to realize that. Truck mount to truckmount we are all the same in the commercial cleaning game. Fast drying, no wicking, and appearance is the name of the game. Don't get caught up in what manufacturers tell you. Listen to your customer. I don't mean to preach to the choir but you have to keep your mind open to different cleaning methods and tools.

Could somebody just clean my carpets!

Ken,

You are absolutely right. I am still old school in my selling techniques. KK is not the place to shop for the best price. our service department deals day in and day out with people who looked for and got the lowest price. But coming into our showroom is a pleasurable experience as many have found. We educate you, we sell only quality equipment, we answer all of your questions, we make you feel warm n' fuzzy and if time permits we entertain you.

My staff are the best and are long time employees who offer you the solutions because we understand your problems.

Are we the cheapest in town? NO...but people still drive BMW's and drink Starbucks and will always continue to do so.

P.S.
For those who seek out indifferent equipment and must look and buy on price alone. We offer you the same KK smile at our Service Department. But, I must admit we are also laughing to ourselves on the inside.

Our Service Department is becoming inundated with repairs, replacements, and upgrades from internet sales. I guess it all comes out in the wash.

What you lose in one hand you pick up in the other.

Kleen Kuip Supply Mart Inc.

New & Used Professional Carpet Cleaning Machines, Restoration Equipment, Training, Service and Supplies

Who's Happy?????????

Could somebody just clean my carpets!

Welcome to KleenKuip.com's Professional Carpet Cleaners Discussion Forum!

New Shipment of Rotovac 360's