the end results thats all that matters.

 

Leave every customer a referral form like this: Modify to your liking...

 

 

Tracking/Referral Form

 

Date_________________    Name__________________________________

 I heard about you from the following:

A. I am a previous client

 

Dear Client,

I hope you are fabulously thrilled with our services. If there is some reason you are not, please let me know now so it can be corrected!

 

If you are happy, I’d like to ask you a simple favor:

 

As you probably know, advertising is very expensive. Instead of paying the newspaper or other place to advertise, I’d rather pay you. So if you could take a few minutes to jot down 5 or 6 friends or relatives who would love our service too, I’ll reward you.

 

For every referral you give me that becomes a client, I’ll give you $10.00 in cash or 10% off your next cleaning. It’s that simple, and frankly I’d much rather pay you than the advertising media. Remember---your referrals will be offered a free Carpet Inspection and estimate. They will learn valuable information about their carpet whether or not they use us at all. And remember---they are not under any obligation to use our services even if they get the Free Carpet Inspection. You could get up to $60.00.

 

                      Name                                        address                            Phone and/or email

 

1._____________________________________________________________________

2._____________________________________________________________________

3._____________________________________________________________________

4._____________________________________________________________________

6._______________________________________________________

 

Thank you very, very much!