Wick Backs

to try to keep an open mind I attended a class on tile & grout and also
encapsulation last month. After seeing the method, I can say that in a
number of circumstances, having the knowledge and equipment of both
methods( wet and dry) would have been helpful for me in the past 23
years.

We tend to talk down the methods we don't know much about. When I
first started I had a portable, out of ignorance I told my customers " How
could a machine with 100 feet of hose laying on the cold ground in winter
clean as well as my trusty portable. ????? How could it possibly have any
suction left at 100 feet ?? How could the water stay hot?

Well sometime I think we do the same about wet method vs . dry method
we criticize what we do not know or haven't used yet. It's tough going
back to a customer and explain why you have changed your tune on the
proper method of cleaning.

It is best to only talk up the positives of your system to a customer and
not trash the compitition. for someday you may have to eat your words
when you employ more than one system yourselves. In several of my wick
back cases Encapsulation my have worked better, But at this point I don't
have enough experience with Encap. to know which carpets or situations
to use it on . Until it's to late. So I'll keep an open mind and try to learn
from all of you.

If you guys ever stop bickering at each other !

No no no, you must use an OP machine, its the only way, you must avoid wick backs, OP Op OP.

I don't need to take a bath or shower, I use a cloth, My pores are clean deep down. Honest