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Stain appeared AFTER cleaning? What now?

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ScotsWoman View Drop Down
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    Posted: 02/October/2018 at 3:21pm
We got a rug cleaned last week that had 3 stains. All 3 were from our tiny dog vomiting. One stain had noticeable yellow coloration but the other 2 stains had very little color but the fibers had been scrubbed too harshly and that made the spot noticeable. We had a company come and steam clean. The yellow stain disappeared but where the 2 stains with very little discoloration actually got much much worse. The company came back yesterday and cleaned those spots again and I can not believe it! But those 2 spots got even WORSE?!?!?! I simply do not understand how this can be? I've left a voice message with the company and have yet to hear back. But I wanted to ask other professionals within this industry for input. Any suggestions? I'm not even sure how to proceed at this point?
 
I can not get the links to my images to work with the "insert image" option. So I will share links below.
Two images are of the stains and one image is the rug content info.
https://imgur.com/BUHCyhE
https://imgur.com/C3y1pnF
https://imgur.com/Dc6Wl7S

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Carpetologist View Drop Down
The Great Hardini
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Carpetologist Quote  Post ReplyReply Direct Link To This Post Posted: 05/October/2018 at 1:19pm
The viscose portion of your carpet takes very little brushing and agitation to chafe it up. It is not correctable except maybe running a safety razor over it to get the surface looking somewhat better.

The vomit may have caused permanent staining and the carpet cleaner may have used too much water and left a browning stain.

Suggest spraying white vinegar and toweling it up. It might help.
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