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Looking to buy a new carpet cleaner - need advice

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grampi View Drop Down
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    Posted: 07/February/2009 at 2:37pm
My current cleaner, a Bissell Pro Heat (which is about 3 years old) was a nice unit until it started giving us problems. About a year ago I had to take it to a repair place because it stopped dispensing fluids (one or more of the fluid lines must have gotten clogged). After it was fixed, it worked well again until just the other day when I now notice it won't dispense fluid when using the attachment. I think we've reached the point to where it's no longer worth the money to keep having it repaired as the repair costs will soon exceed the intial purchase price.
 
We have 4 dogs, so our carpet cleaners see a lot of use. I don't know whether to get another Bissell, or if there are some better choices available for the money. I've been considering a REAL steam cleaner (as opposed to a carpet cleaner that dispenses a cleaning solution into the carpet and then you have to go back over the same area with clean water to rinse the solution from the carpet). I would think a steam cleaner would work well on carpets for cleaning up dog urine, but I can't find any owner reviews on the internet where people actually use them on carpets. I see reviews where they're used to clean hard floors, inside showers, walls, kitchen countertops, and even under the hoods of cars, but nothing about using them to clean carpets. Do they work to clean carpets? If not, which carpet cleaners should I consider? We have an Oreck vacuum cleaner which we like very much, and they have what looks like a nice carpet cleaner, but it's very expensive. It sells for $399. There's also the Rug Doctor, which is twice as much as the Oreck and I just can't see myself spending that much on a carpet cleaner. I'd really like to find something that works well and is reliable for $100-$200. Please help!
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duckcountry View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote duckcountry Quote  Post ReplyReply Direct Link To This Post Posted: 07/February/2009 at 2:49pm
For home use, look online at ebay and find a used rug doctor.  You won't get a warranty but you should be able to get the biggest bang for your buck.  However, you should call a professional in (that is what we all are) at least once every 6 months to get out what the rug doctor leaves behind.  Urine is a unique problem due to the acids and their stubbornness at releasing for the flooring material.  I have a recipe for home use that I have had received solid votes of confidence on from every homeowner I have shared it with.  If you want it, leave me a private message here.
Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity?
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grampi View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote grampi Quote  Post ReplyReply Direct Link To This Post Posted: 07/February/2009 at 3:14pm
Originally posted by duckcountry duckcountry wrote:

For home use, look online at ebay and find a used rug doctor.  You won't get a warranty but you should be able to get the biggest bang for your buck.  However, you should call a professional in (that is what we all are) at least once every 6 months to get out what the rug doctor leaves behind.  Urine is a unique problem due to the acids and their stubbornness at releasing for the flooring material.  I have a recipe for home use that I have had received solid votes of confidence on from every homeowner I have shared it with.  If you want it, leave me a private message here.
 
Do you know if the steam cleaners work on carpet? I don't think I explained very well what I meant by steam cleaners. I know many people refer to the carpet cleaners that dispense a cleaning solution into the carpet as steam cleaners because you either fill them with hot water, or they have some type of a heating element that somewhat heats the water. My Bissell Pro Heat heats the water, but it's not what I call a REAL steam cleaner. What I refer to as steam cleaners heat the water to create scalding hot steam. I have no experience using them, but it seems to me they would work very well for cleaning dog urine (or anything else for that matter) out of carpets. Is this not true?  
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grampi View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote grampi Quote  Post ReplyReply Direct Link To This Post Posted: 07/February/2009 at 6:20pm
After seeing a You Tube video showing how a steam cleaner works, I now know I can't use one of these for cleaning dog urine from carpeting because all they do is produce steam. They don't have a vaccum function which is necessary to pick up the fluids. Now if there was one made that produced steam and vacuumed, that might work, but so far I haven't seen any steam cleaners that do this.  
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grampi View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote grampi Quote  Post ReplyReply Direct Link To This Post Posted: 08/February/2009 at 9:22am
I must say, considering this is a forum about carpet cleaners, it's pretty disappointing to see that I've only had one person offering recommendations. Where is everybody?
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doug View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 08/February/2009 at 1:55pm
you need to OPEN YOUR EYES
Just My opinion
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duckcountry View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote duckcountry Quote  Post ReplyReply Direct Link To This Post Posted: 08/February/2009 at 2:29pm
Urine binds really well with not only carpet fibers but the padding below the carpet.  And it has a tendency to lock itself into the wood and concrete molecules below the padding.  Getting rid of visible signs of urine does not mean you got rid of the source or smell.  Those steam cleaners you see on the infomercials are good for small grease spots on kitchen counters, etc.  Rug doctors are stronger than you overworked steam cleaning vacuum but ever they will fail at taking on most urine.  But they are better overall than what you are using now.

The thing about ALL dogs is they go where you know they go and where you DON'T know they go.  There are no exceptions.  You have seen CSI so you know the technology exists to find the urine with the proper lights which are expensive and we as professionals have them.  In properly treating urine it is important that all spots be detected and treated.  If the dogs disrespect you so much that they are adult dogs with a bad habit, leave them outside.  They are not nor will they ever be humans and they came from the wild so they can take it outside.  If you are worried about them and the weather, put in a doggy door in your garage and let them use it as a toilet.

If these are spots with repeat attacks by your dogs, the carpet needs to come up, padding will need to be replaced and the subfloor treated and sealed before the new padding is put in place.  The carpet needs to be cleaned from BOTH top and bottom.  Male dog urine gets much stronger when wet. 

You might want to consider hard wood or tile & grout floors if you feel you must keep the offending dogs inside.  We don't sugar coat it; if you have dogs,  you either live with the damage and smell they produce or decide if it is you OR the dogs that learn to live outdoors.

Most dogs that can't be house broken are either abandoned or left at the pound.  They aren't permitted to turn homes into barns.

Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote FuzzSucker Quote  Post ReplyReply Direct Link To This Post Posted: 09/February/2009 at 8:40pm
First of all welcome to the forum. Second, this is not a forum about carpet cleaners. It is a forum for professional carpet cleaners to talk about the various issues in the industry. Like the issues with that little soak and suck you have there.  In regards to your question, if you wish to buy a unit for the home, I recommend a small hand held extractor that can pick up spills quickly and conveniently. That way you will use it when you come across something that needs to be extracted quickly before it stains. I do however always recommended professional cleaning for your entire carpet every 6 months to a year to maintain its overall looks and to maintain the health of your home. I do not recommend using any piece of equipment you can buy at walmart to clean the entire floor. Save the entire floor cleaning for the professionals, you may suck up spills with a small extractor in the time in between. In the long run it will save you money over using a hoover that costs several hundred dollars to replace every other year and do a terrible job, which intern will damage your carpet causing it needing replacement more often...not to mention the mold and mildew issues those units cause if used improperly.Dead So in conclusion, find yourself a great pro cleaner that is reasonably priced and you will never want to do it yourself again. I promise. Cool

Edited by FuzzSucker - 09/February/2009 at 8:43pm
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John L View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote John L Quote  Post ReplyReply Direct Link To This Post Posted: 25/March/2009 at 12:27am
Cool There ya go gramps.. The Pro's have spoken..!! Cool
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Barkri12 Quote  Post ReplyReply Direct Link To This Post Posted: 20/May/2009 at 3:09am
The steamer on the steamer on the carpet cleaner steamer but not strong enough when run the carpet should purchase one or rent one or rent one or rent one or rent one or rent one or rent one or rent one or rent one.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote FloorPizza Quote  Post ReplyReply Direct Link To This Post Posted: 23/May/2009 at 11:33am
About ten years ago, I bought a Hoover upright home carpet cleaner, thinking that I could do a better job of keeping my carpets clean than most pros. So I'd been using it ever since then, and was pretty happy with my results.

Recently, the house my parents had rented out to a bunch of college kids became vacant. My parents wanted me to do the carpet cleaning. You can just imagine how nasty they were after having four college kids (one was a car mechanic) live there for 18 months. These carpets were beyond nasty, and I couldn't touch them with my Hoover.

So I started researching carpet cleaning. I started considering it as a new businees, too, but that's beside the point. I read *huge* amounts of info on carpet cleaning. My local RotoVac supplier allowed me to rent a Mytee 1001DX and a refurbished RotoVac Power Wand. I used ProChem chemicals. The carpets came out beautifully.

Moral of this long story: you may *think* you can do a better job than the pros, but you'll be wrong. Even a new guy with good tools can get better results than a Hoover (or equivalent) home unit. Imagine what an experienced *pro* could do with those same tools (or better ones. The 1001DX is an entry level machine). I'm sure the carpets in my parent's rental would look even better.

Use the home carpet cleaner for maintenance, but there's just no substitute for a good professional cleaning.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Ken_Is_OK Quote  Post ReplyReply Direct Link To This Post Posted: 26/May/2009 at 9:34pm
All the junk you mentioned is pure junk that is only good for cleaning up spills that JUST happened!
 
You own a bunch of stinky dirty dogs and you're too damn cheap to call a professional carpet cleaner.DeadDead
 
What you really need is a skid full of DefDefendAir HEPA 500 
to get rid of the smell and fur balls LOLLOL
 
 
 
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