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Tough stains

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John L View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote John L Quote  Post ReplyReply Direct Link To This Post Posted: 13/February/2009 at 11:28pm

3 oxifresh franchiser's..

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weaver View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote weaver Quote  Post ReplyReply Direct Link To This Post Posted: 12/April/2009 at 11:05am
Last night I used Red 1 and added Power Gel on red stains without rinsing. Is that safe for the carpet? Should I go back and tell the customer I need to rinse?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote SteamProNYC Quote  Post ReplyReply Direct Link To This Post Posted: 12/April/2009 at 11:34am
Originally posted by FriendlyHammer FriendlyHammer wrote:

So give me an example of an "oxidizer" that can be used to remove the yellow stain mentioned in the first post.
Stain Zone or just plain old peroxide. Who cares if it's  cut and paste. Great post.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote envirosteam Quote  Post ReplyReply Direct Link To This Post Posted: 13/April/2009 at 2:24am

Ok I have a tough one. A customer call me and said he has been using stanley steamers for a number of years and they are not able to help him, so he called me to see if I could do any better than they did.

His problem is with old pet stains on white carpet. They look clean for about four days and then they magically reappear as yellow and brown. Its not brown out stanley already ruled that out and its not wicking.
 
I pre treated with prochem citrus pro and then cleaned the carpets. They turned out beautiful. Afterward I treated with prochems urine rescue. I called him two days later and he said they were still not visible. He called me four days out and said that they had reappeared but were grey this time and still looked better than what SS did. I went back and treated with chemspecs stain magic and covered with plastic for a few hours. I haven't heard anything yet.
 
If this doesn't take care of his problem what else can I try?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote RIP IT Quote  Post ReplyReply Direct Link To This Post Posted: 14/April/2009 at 3:18am
Are you using an emulsifier in your rinse and then misting on a spray of acid rinse to the affected area?, if so try a box cutter ( in OZ we call 'em Stanley knives ) 

Edited by RIP IT - 14/April/2009 at 3:19am
Dont treat people like customers. Treat them like friends.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote vacman2000 Quote  Post ReplyReply Direct Link To This Post Posted: 09/September/2010 at 5:02pm
Am I right in saying " A stain is a stain and will not come out, other wise it would be a mark, which will come out, unless its a stain"  
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Michael View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Michael Quote  Post ReplyReply Direct Link To This Post Posted: 10/September/2010 at 9:12pm
Originally posted by vacman2000 vacman2000 wrote:

Am I right in saying " A stain is a stain and will not come out, other wise it would be a mark, which will come out, unless its a stain"  
Yes, by definition a stain is permanent. It's one of those words that's misused so much that it's hardly worth the trouble of using it properly.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote eclipse Quote  Post ReplyReply Direct Link To This Post Posted: 11/September/2010 at 3:44am
peroxide and ammonia mixture 50-50 for removing carpet cleaning stains 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote eclipse Quote  Post ReplyReply Direct Link To This Post Posted: 11/September/2010 at 3:47am
you must use an acid rinse like fabset
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Post Options Post Options   Thanks (0) Thanks(0)   Quote vacman2000 Quote  Post ReplyReply Direct Link To This Post Posted: 13/September/2010 at 12:43pm
What are the carpet fibers?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote duckcountry Quote  Post ReplyReply Direct Link To This Post Posted: 13/September/2010 at 1:14pm
The very fabric of the universe.


Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote duckcountry Quote  Post ReplyReply Direct Link To This Post Posted: 13/September/2010 at 1:17pm
For reappearing stains, use OP or bonnet to clean the carpet.  Yes the stain is wicking back.  Stanley is not an authority on anything short of a successful business model with effective marketing strategies.
Are you in a high paying business or are you just a self employed low paid grunt who thinks this business provides dignity?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote les21 Quote  Post ReplyReply Direct Link To This Post Posted: 14/September/2010 at 3:55pm
Thats some read from the OP! lol
 
cheers
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