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Water Claw Spotter

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doug View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 02/December/2004 at 8:53am
danmark:  I have no secrets regarding urine.  Just common sence. Urine contamination is a field all it's own.  We wear saftey equipment because of tack strips and other contanination.  I have had claims where you could put a butter knife down threw  a hard wood floor and underneath the floor joists were rotten for the first couple of inches.  The previous owners put new carpet over the hardwood floor to hid the unforseen.  Every job is a whole new ball game and I treat them that way.  This is probably not want you wanted to read but I am not an instructor just a carpet cleaner and I would not want to lead anyone down the wrong path.  Everyone has a method and mine is probably not the recconized one.Guitar
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danmarck View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck Quote  Post ReplyReply Direct Link To This Post Posted: 02/December/2004 at 5:57pm
From Doug
"This is probably not want you wanted to read but I am not an instructor
just a carpet cleaner and I would not want to lead anyone down the wrong
path."


Doug, give me a break, This site, as all sites, should be used to exchange
ideas and learn . That learning process is stifled when a person shares his
or her methods and successes ( or Failures) with others and is lambasted
by someone who criticizes the method, but is not willing to offer anything
better in it's place.

Why do you think there are so many " watchers" on this site . They are
probably afraid to speak up in fear of having to go through the same
bull-crap that I did, just to share an " INDUSTRY ACCEPTED METHOD"
with the board.

for 20 plus years I was a little frustrated with the feeling that I was not
able to accomplish a urine decontamination with the same quality
standards as the rest of my work. So I kept my mind open to new ideas,
read a lot of articles and tried to learn from the experiences of others by
attending seminars on Oder issues.

For the past three years I have used the OSR and the Water claw. I still feel
at times that it is not 100% . and we all know there isn't 100% when
dealing with urine, short of ripping it out and starting over. So what is
the next best thing. To me, it is trying to learn what others are having
success with, and being open to try things that others have said "works".

Explain the limitations to your customer, make sure they understand that
it is contamination and that you can't just "deodorize it " . Explain your
method and your pricing , Get permission to proceed and " Get R Done".

Lesson : Don't criticize a post unless you are willing to share a better
method of your own. It's in sharing that we all learn and PROSPER!!!!

Doug, If you haven't had a chance to see a water claw in use maybe Ted
can arrange a Demo. Like any tool it has it's place. After using one for a
while I think you will realize it helps in getting some of those spills up
that used to wick... like pop and coffee juices etc . Good Luck !

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MR. STEAMER View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 02/December/2004 at 8:01pm
some secrets best left untold.... Everyone has to have a trade mark... we can't share everything
www.mr-steamer.com
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carpetologist View Drop Down
The Great Hardini
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Post Options Post Options   Thanks (0) Thanks(0)   Quote carpetologist Quote  Post ReplyReply Direct Link To This Post Posted: 02/December/2004 at 9:26pm

Danmarck,

I think doug owns a Water Claw but I will mail him a video tomorrow.

Yes the Water Claw amazes me.

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doug View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 02/December/2004 at 10:48pm
All I use is common sence.  Unfortunately in some cases that may be against the law.Guitar
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doug View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 02/December/2004 at 11:38pm
danmark:  Don't critize. Who the hell are you talking to here.  Are you some kind of saviour or what?  You  give people a false sence of security.  You contaminate their indoor enviorment with chemicals which may or may not  be harmful to them. Do you get an authirization to subject these people to your chemicals? Do you explain the pros and cons of your chemicals to these people?  Oh I forgot the water claw that is your secret weapon of mass contamination.  The same people you lead to believe you have solved all the carpet problems can live a longer life.  The next day they probably go to a faith healer get hit on the forehead, cleanse their bodies of all  diseases, now everything is ok. I wonder if the faith healer uses a water claw.  Just for those hard to extract virusrs?Guitar
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danmarck View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck Quote  Post ReplyReply Direct Link To This Post Posted: 03/December/2004 at 2:50am
Doug,

Do you use chemicals to help your customers with their pet urine
problems?? Answer your own question ....Do you get authorization to use
chemicals on the carpets you clean? give me a break.

Do not most customers assume that something other than water is used
by most cleaning companies to clean there carpet?

They wash their clothes with detergents , they shampoo their hair with
chemicals , they wash their dishes etc. etc. What is your point. The
customer is given the option of having the carpet torn out or use
chemicals to help neutralize the situation, it's their choice. Again I do not
proceed until I have informed the customer of what procedures I will take
to help remedy the situation and get their approval of the process.

I make no guarantees. I tell them upfront as stated in the previous posts
that you can not possible eliminate the total urine problem from the top.
( where is the false sense of security you refer to .) I am not promising
anything other than I will do my best to carry out the procedures that I
explained to them . They agree to these procedures. They have every
right to ask for M.S.D.S. sheets if they are at all concerned about the
chemical I use. My M.S.D.S. Sheets are available in the van to any
customer for the asking.

Doug , Do you not use chemicals in your cleaning process??

As far as the rest of your post. I haven't a clue as to what you are
trying to say. Anybody else here understand.... ?
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doug View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 03/December/2004 at 8:06am
danamrk:  I am going to bring closure to this as you have you way and I have mine.  Mine is not to mask but to physically remove any Clapcontamination peroid.  So if your happy and you know it clap your handsGuitar
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danmarck View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck Quote  Post ReplyReply Direct Link To This Post Posted: 03/December/2004 at 8:51am


JavaScript:AddSmileyIcon('[=D%3E]'

Thanks Doug,

Not one customer in 23 years has ever asked me to remove the carpet
because of urine.

For most, it is just to expense an option. Almost all the time they refuse
to get rid of the pet ( that caused the problem ) and know the problem
may reoccur. I try to offer options.

We agree to disagree , Doug . JavaScript:AddSmileyIcon('')
Thanks for the posts.    
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doug View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 03/December/2004 at 10:58am
danmark:  You have been around alot longer than I. It would certainly be boreing if everyone agreed on everything.  I sometimes dissagree just to keep the post going.Guitar
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MR. STEAMER View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 03/December/2004 at 1:27pm
Customers don't care...they say just get it as clean as you can...
www.mr-steamer.com
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doug View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 03/December/2004 at 6:18pm

Originally posted by MR. STEAMER MR. STEAMER wrote:

Customers don't care...they say just get it as clean as you can...

Mr. Steamer:  I guess my customers are not as easy going as yours.Guitar

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MR. STEAMER View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 03/December/2004 at 6:39pm

no I tell them the truth....sometimes I'll even pull up the carpet to show them...

some don't want to spend any extra money...they rather live in the piss and shi t

www.mr-steamer.com
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doug View Drop Down
King of the One Liners
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 03/December/2004 at 10:16pm
Mr. Steamer: That I can believe.Guitar
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