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Water Claw Spotter

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The Great Hardini
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Hocus Pocus

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Post Options Post Options   Thanks (0) Thanks(0)   Quote carpetologist Quote  Post ReplyReply Direct Link To This Post Posted: 02/December/2004 at 9:26pm

Danmarck,

I think doug owns a Water Claw but I will mail him a video tomorrow.

Yes the Water Claw amazes me.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 02/December/2004 at 8:01pm
some secrets best left untold.... Everyone has to have a trade mark... we can't share everything
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Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck Quote  Post ReplyReply Direct Link To This Post Posted: 02/December/2004 at 5:57pm
From Doug
"This is probably not want you wanted to read but I am not an instructor
just a carpet cleaner and I would not want to lead anyone down the wrong
path."


Doug, give me a break, This site, as all sites, should be used to exchange
ideas and learn . That learning process is stifled when a person shares his
or her methods and successes ( or Failures) with others and is lambasted
by someone who criticizes the method, but is not willing to offer anything
better in it's place.

Why do you think there are so many " watchers" on this site . They are
probably afraid to speak up in fear of having to go through the same
bull-crap that I did, just to share an " INDUSTRY ACCEPTED METHOD"
with the board.

for 20 plus years I was a little frustrated with the feeling that I was not
able to accomplish a urine decontamination with the same quality
standards as the rest of my work. So I kept my mind open to new ideas,
read a lot of articles and tried to learn from the experiences of others by
attending seminars on Oder issues.

For the past three years I have used the OSR and the Water claw. I still feel
at times that it is not 100% . and we all know there isn't 100% when
dealing with urine, short of ripping it out and starting over. So what is
the next best thing. To me, it is trying to learn what others are having
success with, and being open to try things that others have said "works".

Explain the limitations to your customer, make sure they understand that
it is contamination and that you can't just "deodorize it " . Explain your
method and your pricing , Get permission to proceed and " Get R Done".

Lesson : Don't criticize a post unless you are willing to share a better
method of your own. It's in sharing that we all learn and PROSPER!!!!

Doug, If you haven't had a chance to see a water claw in use maybe Ted
can arrange a Demo. Like any tool it has it's place. After using one for a
while I think you will realize it helps in getting some of those spills up
that used to wick... like pop and coffee juices etc . Good Luck !

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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 02/December/2004 at 8:53am
danmark:  I have no secrets regarding urine.  Just common sence. Urine contamination is a field all it's own.  We wear saftey equipment because of tack strips and other contanination.  I have had claims where you could put a butter knife down threw  a hard wood floor and underneath the floor joists were rotten for the first couple of inches.  The previous owners put new carpet over the hardwood floor to hid the unforseen.  Every job is a whole new ball game and I treat them that way.  This is probably not want you wanted to read but I am not an instructor just a carpet cleaner and I would not want to lead anyone down the wrong path.  Everyone has a method and mine is probably not the recconized one.Guitar
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Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck Quote  Post ReplyReply Direct Link To This Post Posted: 01/December/2004 at 12:48am
Doug, my jets are now cool ...Thanks
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Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck Quote  Post ReplyReply Direct Link To This Post Posted: 01/December/2004 at 12:33am
Doug,

I can tell by your other posts you are neither dumb nor stupid just
because you disagree with " the recognized way of the industry " as you
so put it . You have EVERY RIGHT to express your views. Thats how we
learn and change. Post AWAY . But there is a difference between
destructive criticism and constructive criticism. you offered no better
method or ideas of improvement just criticism.

and " I did take offense to the INSINUATION that I BS my customers." look
back at the post I don't think any of what i did was other than " the
recognized way of the industry " as you put it.

I explain to the customer my procedure, what to expect and what not to
expect, tell them the cost, ask their permission to proceed and try to
outperform their expectations can you ask for a much more professional
way to handle urine contamination issues.

I along with many other observers on this site perhaps would like to
learn how exactly you handle a urine contamination job in a more
professional manner. Not everyone has to do everything alike. Here is
your chance.... We are here to learn . Me included.

I never give my customers false expectations. I try to undersell and
outperform, then everyones happy.

Are there others out there that are willing to share their methods with us .
it can't be that BAD, or can it ? BE STRONG!!!!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MR. STEAMER Quote  Post ReplyReply Direct Link To This Post Posted: 01/December/2004 at 12:15am
well said doug...I guess no baaa baaa for you
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doug View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 30/November/2004 at 10:37pm
danmark: Kool your jets. You can handle urine how ever you like.  I am saying I would not and will not and do not attempt to explain how I can attempt to rectify a problem I can't see.  You do what works for you.  I am not bashing anyone.  I am as I have stated on other boards not in agreement on how urine decontamination is carried out. You notice I don't call it removal as you are not removing it you are attempting  to neutralize it with chemicals and water.  You carry on however you like as this is the reccognized way of the industry.  I just don't happen to agree with it.  So what does that make me? Dumb, stupid, you tell me.  Unlike some I still have a mind of my and I am not affraid to dissagree with the powers that be.Guitar
Just My opinion
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Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck Quote  Post ReplyReply Direct Link To This Post Posted: 30/November/2004 at 9:12pm
First of all Doug, I am not BS'ing anyone I am describing how I handle the
urine contamination at this time until you are willing to post your better
method so we all can learn a better way. (So far no positive answers.)

If you will go back and review my explanation to the customer.

This is all about alternatives. The customer is told of the only surefire
way of getting rid of the contamination.( removal / replacement and clean
disinfect and reseal the floor etc. ....they are not willing to go that route.

We then offer them the option to locate each urine spot with a black light
treat the urine spot not only the quarter size spot on top but by finding
out how big the dog is I saturate an area about 4to5 times the size of the
spot on top. this takes into account that the pad spot below is always
bigger than the top spot.

We saturate to reach as far down as the urine. I would never ever saturate
a carpet unless I knew positively that I can remove the moisture as far
down as I am letting it get. If you have never used a Water Claw or OSR I
recommend checking it out. It does draw the moisture from deep into the
bottom layers.

If you are only willing to bash someone when they explain a newer
method that works for them . SO BE IT.
No one said you had to use this method. You act as if we are shoving a
method down your throat I'm not.

I am only explaining what works for me and I feel I am very upfront with
the customer. reread my previous post.

If you have a better method Please share it with all of us so we can all
learn how to properly handle urine contamination. Thanks

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doug View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 30/November/2004 at 8:42pm
Ted:  I have proxy. Have not had any filtration lines.Guitar
Just My opinion
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The Great Hardini
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Post Options Post Options   Thanks (0) Thanks(0)   Quote carpetologist Quote  Post ReplyReply Direct Link To This Post Posted: 30/November/2004 at 8:20pm

doug,

I am almost sick of saying the word Proxi myself. But had a customer say it removed filtration lines for him.

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doug View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 30/November/2004 at 2:56pm
danmark:  If the carpet is contamimated what about the underpad and floor?  The area of underpad  contamination is probably 3 or 4 times greater than the carpet.  If I was to find several areas that I could locate because the animal male or female has alot to do with and where the contamination is located. I unfortunately call a spade a spade and don't bs the client into thinking I can squirt and suck the problems away.  You maybe making a slight difference but not enough in my books to pay you for. All this topical application crap  is just chemical companies bs making you believe that you are making a difference. I believe I read someplace that a medium sized dog can leave about 50 or so gallons of urine in a year.  Now if the dog has gone on that spot say 10 or 20 times.  You tell me that you are going to suck that threw the scrim on the carpet.  If you can't blow threw it you can't dry it.  Leaving you chemical to do nothing but mask the odour and maybe over time have some affect on it.Guitar
Just My opinion
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danmarck View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote danmarck Quote  Post ReplyReply Direct Link To This Post Posted: 30/November/2004 at 8:52am
Doug,

I draw as much out of the carpet as possible with the water claw then I
rinse the spots and area thoroughly if residue is left under the carpet I
doubt we have any health issues. Remember what Health issue we had
prior to starting the process. The carpet was contaminated with Urine.

A question such as this would be better answered by the chemist at
pro's choice.

Again , What is your alternative if you would share your way with the rest
of us so we can all improve.

Thanks in advance
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doug View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doug Quote  Post ReplyReply Direct Link To This Post Posted: 30/November/2004 at 7:57am
danmark:  Is there any health issues with the pro's choice that is left in the carpet?  Is there an off gassing affect while so much is left there? What about residue left on the spot?Guitar
Just My opinion
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